Hotel Santa Cruz

« This place is in a slum. »

« There’s a no smoking sign but once you enter the room it smells terrible. »

« NO water, NO ICE, NO hair dryer and no shower curtain, so the floor gets wet. Didn't clean our rooms daily, without us hunting down someone after 4:00 pm. The floors are quite dirty. The staff is friendly and the internet connection is good. »

« Beautiful views. Indoor pool was cool in the middle of summer! Room had small window AC unit. Food was pretty good, inexpensive, and convenient. The staff were accommodating with all our requests. There were several non guests who came just to eat on the outdoor patio and check out the view. They had some private rooms that could be used for events such as their upstairs bar. My only request for improvement would be for them to offer a laundry service for a fee so we dont have to go to the...

« Everything was wonderful will stay again »

« We had a great time at the resort! Clean and very friendly environment! The moment we entered the place, we already felt the warmth, helpfulness and friendliness of the staff! Special mention to Marielle and Ace! Although some area are still under construction, like water park, more kubo to stay and additional glamping domes in the future, we know that this is a place for family, barkada and couple or single to enjoy! The restaurants added convenience to your stay! Glad that there’s a resort...

« Un peu sale, équipements désuets et pas toujours fonctionnels, par exemple la douche, les sanitaires, la climatisation très bruyante, télévision de mauvaise qualité pour l'image et le son; nombreux insectes dans la chambre; très bruyant la nuit, beaucoup de paroles élevées dans les couloirs; des cris d'enfants en pleine nuit; aucune isolation phonique... »

« Amazing place to stay! We will be back! »

« Very clean and spacious »

« Had an issue with the Vittoria room and they upgraded me to the Octavia room for free. Absolutely wonderful place and helpful staff! »

« Clean room and super comfy beds with 4 pillows »