Auberges à Santa Venera-Portosalvo

"Ho soggiornato in questo hotel e sono rimasto molto soddisfatto. La struttura è pulita, ben organizzata e il personale è cortese. Tutto è funzionante e curato nei dettagli. L’unico aspetto da considerare è che si trova un po’ lontano dai mezzi pubblici, quindi è indispensabile avere la macchina per spostarsi comodamente. "

"Chambre avec vue exceptionnelle sur la piscine et la mer Déjeuner au Belvédère formidable pour la vue et l’ambiance. Beau choix de nourriture dans une très grande salle attenante à la terrasse. "

"Hôtel très agréable, idéalement situé y compris pour les voyageurs en voiture pour la proximité du parking. Chambres conformes aux photos, très bon restaurant et personnel très professionnel et sympathique. Nous reviendrons sans hésiter lors d'un prochain séjour à Taormine."

"Bel hotel légèrement vieillissant. Très belle vue sur la mer. Personnel très sympathique et accomodant. Bonne option restaurant dans l’hotel"

"Very nice stay for one night. Well located and convenient for a touristing day in Catania. "

"Do yourself a favor: choose another hotel. Like several other reviews mention — and I can confirm — this hotel is sadly neglected and in a miserable state: broken shower door, ripped-off moldings, broken sun loungers, etc. The list is long! Cleanliness is poor: I found someone else's hair on the sink counter and on my bed at check-in. Old band-aids lay around the pool area for two days. A half-eaten, rotting apple was decomposing among the flowers on the room balcony. The balconies are filthy, the public toilets are dirty — and on and on. It’s a shame, because the location is good and the view is beautiful, but everything else shows a blatant lack of care — especially for the price. The internet doesn’t work — the Wi-Fi is extremely slow. I emailed them before my arrival to organize my trip and an excursion, and they took more than 10 days to reply — an unreasonable delay for customer service. Getting to the hotel is dangerous, with a steep slope and a 180-degree turn. At least they offer valet parking for €30 per night. I chose this hotel last minute because it was the only one available with a room for three people. But don’t make the same mistake — avoid this hotel."

"I found the staff (except Rita in charge of Customer Service) very very rude and impatient. At check out, the man was so rude, no thank you, no smiling, no asking how was your stay, nothing ! Did not even looked at me. "

"Un magnifique hôtel avec de réels prestations 4 étoiles ! (Ce qui souvent n’est pas le cas chez la concurrence). Du personnel très professionnel souriant et toujours disponible. Les + de cet hôtel : les chambres bien isolées du bruit, la piscine, la plage privée et un resto extraordinaire à un prix tout à fait raisonnable."

" Hôtel bien placé le personnel super les repas et petit déjeuner super. Seul a améliorer les salles de bains un peu veillottes et la climatisation qui n'est pas optimale dans les chambres. Mais super endroit j'y retournerait sans aucun doute. "