Estimada Hanny Gracias por su calificación y por compartir tan agradables comentarios; nos alegra saber que disfruto de su estadía junto a la amabilidad de nuestro equipo de servicio y del rico desayuno buffet. Esperamos que en su próximo paso por la ciudad de Santiago de Chile nos vuelva a visitar.Saludos cordiales

Vielen Dank, dass Sie uns Ihre Kommentare mitgeteilt haben. Wir freuen uns, dass Sie die zentrale Lage und im Herzen von Santiago de Chile sowie unser Frühstück im Hotelrestaurant genossen haben. Wir werden unser Angebot in dem, was Sie mit dem Thema erwähnt haben, verstärken der Zimmerkarten. Wir hoffen, dass Sie uns bei Ihrer nächsten Reise nach Chile wieder besuchen. Beste Grüße

Many thanks for your comments Ignacio!

We are sorry that you had that impression of us, although that check in is at 15:00, we try as much as possible to deliver the rooms as soon as we have them ready, but there are days when our housekeeping team has a lot of work and they do their best so that we can fulfill our promise.

Hi Jasslyn, thanks for your comment, we are working on that. Thank you and best regards

Thanks Paul for your choosing us and your review.

Gracias por visitarnos Natalie

Dear RosarioWe are deeply sorry to read this, it is not our intention to make people feel bad, on the contrary all our team works very hard to provide a warm treatment to all our guests and visitors. We are also frustrated to know that we hurt your sensibility and we hope you have recovered from this. We will reinforce this with our team, Thank you very much for sharing.

Thank you for visiting us and for your review Tatiana.

¡Gracias por compartir tu experiencia, Carmen! Esperamos verte de nuevo pronto. ¡Que tengas un excelente día!

Muchas Gracias Maitane por tu nota y comentario !Saludos cordiales,

Rosemary, We appreciate your feedback and will use it to improve our services.Thank you for staying with us.Best Regards,The Almacruz Team

Thanks Natalia !

Gracias por la puntuación!

Thanks Yana. We are working so that next time you give us a better score.

Gracias por tu visitarnos y por tu valoración.

Thanks Luca for visiting us and for your comment!

Gracias Nicholas, The whole Almacruz team appreciates your review about our hotel.

Gracias André por visitarnos y por tu valoración!

Many Thanks SimonWe love that you enjoyed your stay at Almacruz!

Many Thanks Frank, We are working so that next time you give us a better score ;-)

Thank you very much for the detail of your comment, we appreciate that you enjoyed and publicly value our service, this is certainly an injection of energy to our team.Thank you very much!

Gracias Hector Luiz por tu excelente puntuación!

Many Thanks Morley. We apreciatte your comment!

Gracias LucaApreciamos tu puntuación y comentario!

Gracias Morley for your comment, we are working into improve our guest experiencie. !

Gracias Fernando!

Thanks Darryl We are working so that next time you give us a better score ;-(

Hola Felipe We are sorry that we didn't give you an incredible experience, we are working on improvements so that it will always be like this!

Gracias Lingchen for visiting us and giving us your feedback, it is very important to us.

GiovanniSiamo spiacenti di leggere quanto ci hai raccontato e ci scusiamo per la brutta esperienza.Grazie per il commento

Thanks Leslie for visiting us and for your comments. We apreciatte!

Thanks for visiting us !

We are sorry to hear about what happened to your wife. We are making great efforts together with the authorities to improve security throughout downtown Santiago, with very good results.