2/10 – Ungenügend
Tim C.
28. Juli 2025
Verbesserungswürdig: Sauberkeit
This property should not be listed on VRBO. Dishwasher was full of dishes, bed sheets were NOT washed with soap, there was NO soap for dishes, no garbage bags, no dishwashing soap, no paper towels, no dish towel or dish cloth. When we reached out to the owner she sent a guy with a rag for dish cloth and an old dishcloth! There is no cable or Netflix so basically no tv! When we told owner we wanted our money back she send two people to our door who identified themselves and the owner of cleaning company. They disclosed that the owner would not give them soap and asked to show us. We walked downstairs and they opened the doors to washer and dryer and pointed to the empty bag of tide pods (dollar store) and said it has been empty for weeks. I asked so what do your cleaners use to wash with and they stated “water”. Disgusting. The owner agreed to give us back and told us the cleaners didn’t show up. Not true. They showed up, removed garbage and made 2 of the 3 beds, cleared counters and loaded the dishwasher but were unable to clean due to not having cleaning supplies. Owner agreed to VRBO returning our money so we could find a hotel. Really too bad as the house is beautiful just not clean.
Tim C.
Aufenthalt von 3 Nächten im Juli 2025