Standardzimmer, 2 Doppelbetten, barrierefrei

Bewertungen von Baymont by Wyndham Savannah South

2.5 out of 5
Baymont by Wyndham Savannah South
393 Canebrake Road, Savannah, GA

Bewertungen

7.4

Gut

335 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
289 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
165 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
114 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
99 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.4/10

Sauberkeit

8.0/10

Personal & Service

7.0/10

Ausstattung

7.4/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Rebecca

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Rm 112 ceiling above bed stained, furniture soiled, bathroom base behind door broken, hallway carpet soiled. Toilet very old. Recommend updating the facility. Price very good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 23. Mai 2024
Hi Rebecca,Providing clean and well-maintained accommodations is a top priority for us, and it's disappointing to hear that we fell short of your expectations in this regard. Your feedback is invaluable to us, and we will address these issues promptly with our housekeeping and maintenance teams to ensure that improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a much-improved stay.

6/10 – Okay

EMILY

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Close to freeway, close to restaurants. Older hotel that could use repairs. Room had stained curtains and damage to walls but rest of the room was clean.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Relation Management am 21. Mai 2024
Hi Emily,Thank you for your feedback. We're glad to hear that you found our hotel conveniently located near the freeway and restaurants, and that you found the majority of your room to be clean. Please know that we take your feedback seriously and will address the issues you mentioned to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience soon.

8/10 – Gut

Ron

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 21. Mai 2024
Hi Ron,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 – Schlecht

Jazlyn

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
the bathroom was obviously under some construction. The shower curtain rack obviously was moved and the plaster and the existing holes were still visible. The bedding had black spot on it and the lighting fixtures were rusted. They just need an upgrade. The complimentary breakfast left little to be desired. No waffle machine that was in the pictures from expedia online. They have a pancake maker and the pancakes come out oddly shaped and white.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello Jazlyn, We apologize for the inconvenience you experienced during your stay. Our team appreciates your feedback and will address the areas mentioned for improvement. Each review helps us enhance our guest experience. Your comments are valuable for future enhancements.

8/10 – Gut

Antoinette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was quiet and nice breakfast selection. Didn’t realize it was almost a half hour drive to the city itself.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Relation Management am 14. Mai 2024
Hi Antoinette,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you enjoyed the quiet environment and the breakfast selection during your visit. Your feedback is important to us, and we will review our location description to provide clearer information for future guests. We value your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 – Hervorragend

Tamara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. I needed an early check in and it went with ease. I would stay here again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 14. Mai 2024
Hi Tamara,Thank you for your feedback! We're delighted to hear that you enjoyed our great location and that your early check-in went smoothly. Ensuring a convenient and hassle-free experience for our guests is important to us, and we're glad that we could accommodate your needs. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 – Okay

Tina

Mit dem Partner gereist
Gut: Personal & Service
I give the owners credit. But the hotel needs a refresh and a deep clean. The linens were clean. No bugs. But the bathroom tub/shower area (walls,ceiling) was covered in mold from leaking water. Have to say the water pressure was decent. We checked in late and just needed a place to sleep. Closed the bathroom door all night. Took a quick shower and we checked out.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Tina, Thank you for sharing your experience with us. We appreciate your feedback and will address your concerns with our team to ensure a better stay for our future guests. We are glad to hear you found the linens clean and the water pressure decent during your stay. If you have any other comments or questions, please feel free to reach out to us.

4/10 – Schlecht

Ashlee

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Outdated, a lot of stuff was broken
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Ashlee, We appreciate your feedback and regret to hear about your experience. We encourage guests to contact our management team directly to address any concerns promptly. Thank you for bringing this to our attention, as we are constantly working to improve our facilities for all guests.

6/10 – Okay

Jacob

Gut: Personal & Service und Ausstattung
The hotel was easy to get to. Parking was plentiful. The room had hair all over one bed, sink, and tub. There was also brown splatter on the ceiling. The breakfast was simple grab stuff and mostly just cold food.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Jacob, Thank you for sharing your feedback with us. We appreciate your comments regarding the accessibility of our hotel and the parking availability. We have taken note of your concerns about the room's cleanliness and will address this with our housekeeping team. Your feedback on the breakfast offerings will also be shared with our food and beverage department for review and improvement.

4/10 – Schlecht

Ken

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
5/3-5/4 stay was ok, but 5/7-5/8 stay was totally unacceptable. Specifics listed on previous review: broken lamp, broken desk chair back, bathroom locks not working, $20 extra for mattress on floor instead of rollaway bed (difficult for 74 year old with bad knees). No more Baymont stays!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 10. Mai 2024
Hi Ken,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 – Schlecht

Ken

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
1st room had a broken lamp & bathroom door would not lock. Changed rooms & the broken back on the desk chair almost threw me in the floor & bathroom door also would not lock. Pd $20 for a rollaway and got a mattress directly on the floor. With 2 artificial knees, hard to get up and down (not even worth worth $5). Will never stay at Baymont again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 10. Mai 2024
Hi Ken,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Roger

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a very pleasant stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 10. Mai 2024
Hi Roger,Thank you for your feedback! We're delighted to hear that you had a very pleasant stay with us. Ensuring a comfortable and enjoyable experience for our guests is our priority, and we're thrilled that we met your expectations. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.

2/10 – Ungenügend

mark

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We had a dirty room and they swapped rooms for us and the second room smelled so we checked out immediately
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relation Management am 9. Mai 2024
Hi Mark,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 – Okay

Karla

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
I had high hopes but was disappointed. The room was musty so we had to buy room deoderizer. The hallway smelled like induan food. It disapated by the next day. Lamp and diir knob was rusted and a few outlets didn't work. Hard to charge phones with a few outlets working. Breakfast was limited, coffee was bad. Ok fow what we paid. Pool needed to be cleaned. Limited seating in the lobby. I tried to sit in the breakfast area after breakfast was done but the front desk clerk asked me to leave. I needed a table but insisted i leave.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Relation Management am 9. Mai 2024
Hi Karla,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 – Okay

Sarah

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit
Nothing special. Was fine for a place to sleep but not hang out.
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 4. Mai 2024
Hello Sarah,Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back for a more enjoyable stay.

10/10 – Hervorragend

Francois

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean stop with good value for money and friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 3. Mai 2024
Hi Francois,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a nice and clean stop with good value for money. Providing excellent value and a friendly experience for our guests is important to us, and we're glad that our staff made you feel welcome. Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant visit in the future!

8/10 – Gut

Kim

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Yes
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 3. Mai 2024
Hi Kim,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 – Okay

Larry

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Housekeeping is not doing their job. I believe my Room number was #224 . Toilet dirty, tub dirty, toilet runs, carpet not vacuumed, heavy layers of dust on top of head boards.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 30. Apr. 2024
Hi Larry,Ensuring a clean and comfortable environment for our guests is a top priority, and it's clear that we fell short of our own standards during your visit. Your feedback is invaluable to us, and we will address these issues immediately with our housekeeping team to ensure that such oversights do not happen again in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 – Okay

Carmen

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
Room smelled Cleanliness so so Bed smelled clean 3 stars
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relation Management am 30. Apr. 2024
Hi Carmen,Thank you for your feedback regarding your recent stay at our hotel. Please rest assured that we take your feedback seriously. We will investigate the issue with the cleanliness and odor to ensure that our standards are met and that future guests do not encounter similar issues. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 – Schlecht

Amy

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 30. Apr. 2024
Hello Amy, We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share regarding your experience, please don't hesitate to reach out to us. We value your feedback and aim to continuously improve our services for our guests.

8/10 – Gut

Mark, Bear Creek

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 24. Apr. 2024
Hi Mark,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 – Hervorragend

Dwayne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice helpful staff. Great room. Great shower. Overall great place to stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 23. Apr. 2024
Hi Dwayne,Thank you so much for sharing your positive feedback about your recent stay with us! We're delighted to hear that you had a great experience and found our staff to be nice and helpful. We're also thrilled that you enjoyed your room, especially the great shower. Ensuring our guests' comfort and satisfaction is our top priority, and we're pleased that you had a wonderful stay overall. We look forward to welcoming you back for another great stay in the future.

8/10 – Gut

steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were tired and this place worked.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 19. Apr. 2024
Hi Steve,Thank you for choosing to stay with us, and we're glad to hear that our hotel met your needs during your visit, especially when you were feeling tired. Providing a comfortable and convenient experience for our guests is important to us, and we're pleased that you found our place suitable for your stay. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 – Okay

Emily

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 6. Mai 2024
Hi Emily,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

10/10 – Hervorragend

Tania

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 16. Apr. 2024
Hi Tania,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

James, Summerville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was comfortable, clean, and the staff was friendly. The breakfast was great as well.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relation Management am 16. Apr. 2024
Hi James,Thank you for sharing your wonderful feedback about your recent stay with us. We're thrilled to hear that you found our property comfortable, clean, and that our staff provided friendly service. It's also fantastic to know that you enjoyed our breakfast offerings. We value your patronage and look forward to welcoming you back for another pleasant stay.

8/10 – Gut

Joyce

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relation Management am 16. Apr. 2024
Hi Joyce,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The good: floors in main room laminate insyrad of carpet & the breakfast OK. The bad, filthy grout in bathroom, both electrcal outlets in bathroom did not work and too difficult to pay by cash. They still wanted a $70.00 deposit on record to charge if room was damaged. I took pics of stains and cigarette burns on furniture and missing wood on credenza. I would not recommend staying here
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 12. Apr. 2024
Hi John,It deeply concerns us to hear about the state of your bathroom, the non-functional electrical outlets, and the difficulties you encountered with payment. Rest assured, we will address the issues you mentioned with our maintenance and housekeeping teams promptly to ensure that they are resolved to prevent recurrence. We will also review our payment procedures to ensure a smoother and more accommodating process for our guests, including those who prefer to pay by cash. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 – Okay

Don

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 11. Apr. 2024
Hi Don,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 – Hervorragend

Kasuntheia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean affordable
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Kasuntheia,Thank you for acknowledging our efforts to maintain a clean and budget-friendly environment. We appreciate your feedback and hope to welcome you back in the future for another pleasant stay.

6/10 – Okay

Barbara

Mit der Familie gereist
Gut: Personal & Service
Rooms are worn,, my room was not that clean...hairs on towels. In the shower.....
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 4. Apr. 2024
Hi Barbara,Providing a clean and comfortable environment for our guests is a top priority, and it's clear that we fell short of meeting this standard during your visit. Please know that your feedback is taken seriously, and we will address these concerns immediately with our housekeeping team to ensure that proper cleaning protocols are followed and that the rooms are maintained to the highest standards of cleanliness and comfort. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 – Ungenügend

Brock

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 19. Apr. 2024
Hi Brock,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 – Gut

Clifford

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 2. Apr. 2024
Hello Clifford, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 – Okay

Gabriela

Mit der Familie gereist
Gut: Sauberkeit
It was OK to rest for the night!
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relation Management am 29. März 2024
Hi Gabriela,Thank you for your feedback. We're glad to hear that you found our hotel suitable for a restful night's stay. Your comfort and relaxation are important to us, and we're pleased that we could provide you with a comfortable environment for your overnight stay. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great vibes. Bedroom was clean. Ac worked. Bathroom clean.
Antwort von Manager am 24. März 2024
Hello Michael,We are delighted to hear that you enjoyed the ambiance and cleanliness of your room during your stay. Our team strives to provide a comfortable and pleasant experience for all our guests. We appreciate your feedback and hope to welcome you back again in the future.

4/10 – Schlecht

kanika

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Bathroom was not clean. The toilet bowl literally had black streaks in it. I always travel with my own cleaning supplies. I sprayed it with bleach and let it sit. In an hour the black streaks were less. That tells me that no one even attempted to clean it. The couch in the room looked as if it has never been cleaned due to the multiple stains on it. The staff was very pleasant. However, I checked out early due to the uncleanliness of the bathroom. This is the second Wyndham experience like this. Do they believe in cleanliness at all?
Aufenthalt von 3 Nächten im März 2024
Antwort von Guest Relation Management am 21. März 2024
Hi Kanika,Your feedback is crucial to us, and we take it seriously as we strive to provide a clean and comfortable environment for all our guests. Rest assured, we will address these issues with our housekeeping team to ensure that proper cleaning protocols are followed and that all areas of the room are thoroughly cleaned and maintained to our standards. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Gerald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice place
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 20. März 2024
Hello Gerald,Thank you for your positive feedback! We're delighted to hear you enjoyed your stay with us. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Anne

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The lady at the front desk was delightful and accommodating to our needs. The room well the good thing was it didn't have bugs, it wasn't clean. I closed the curtains, they were filthy (sticky), there was sauce on them, dust in the corner of the wall, counters and lights were slimy. Phone hasn't been wiped in years, yellow stuff stuck all over it. Bathroom was ok. The floors were slimy.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 17. März 2024
Hello Anne,We appreciate your feedback on your recent visit. We will address the cleanliness concerns you've mentioned to ensure a higher standard moving forward. Your input helps us improve our services for all guests in the future.

10/10 – Hervorragend

Mike

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. Apr. 2024
Hello Mike,We are excited to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another fantastic experience.

10/10 – Hervorragend

Mahendra

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 2. Apr. 2024
Hi Mahendra,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

8/10 – Gut

irene

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 12. März 2024
Hi Irene,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 – Hervorragend

Ian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a great place to stay. Clean with excellent facilities.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 12. März 2024
Hi Ian,Thank you for your kind words! We're thrilled to hear that you had a great experience during your stay with us. Providing a clean environment and excellent facilities for our guests is our top priority, and we're delighted that we met your expectations in these areas. We value your feedback and look forward to welcoming you back for another fantastic stay in the future!

4/10 – Schlecht

Jeralee

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Towels had holes, walls had unpatched holes, sheets were stained, bathroom floor dirty
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 12. März 2024
Hi Jeralee,This level of cleanliness and maintenance is unacceptable, and we understand the impact it had on your experience. Please rest assured that we take your feedback seriously, and we will address these issues promptly with our housekeeping and maintenance teams to ensure that all rooms meet our high standards of cleanliness and comfort. We appreciate your understanding, and we hope to have the opportunity to regain your trust and welcome you back in the future.

4/10 – Schlecht

Stacey

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. März 2024
Hello Stacey,We're sorry to hear your stay didn't meet expectations. Please feel free to contact us directly with any specific feedback you'd like to share so we can address any concerns and improve for the future.

8/10 – Gut

June

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was fine. Not the fault of the hotel, but you could hear dogs barking in other rooms and doors slammed shut because people can't be bothered to close them gently. It was very convenient to I95. It took us 10 minutes to get from the hotel to 95 because of morning traffic. It was a 5 minute walk and should have taken one minute without traffic.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 3. März 2024
Hello June,We appreciate your feedback and are glad to hear you found the room satisfactory. Unfortunately, noise disturbances can occur in shared spaces but we thank you for your understanding. Our location near I95 aims to provide convenience, and we apologize for any delay you experienced due to traffic. We hope you had a safe journey onwards.

10/10 – Hervorragend

Hallisson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Usually I don't do reviews but this hotel is really good. Super clean and comfortable.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 1. März 2024
Hi Hallisson,We're thrilled to hear that you found your stay with us super clean and comfortable! Providing a pristine environment and ensuring our guests' comfort are top priorities for us, and we're delighted that we were able to meet your expectations in these areas. Your feedback means the world to us, and we truly appreciate you taking the time to share your positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!

8/10 – Gut

Esther

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 21. März 2024
Hi Esther,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 – Schlecht

Leila

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. März 2024
Hello Leila, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have. We value your feedback and hope to welcome you back in the future for an improved stay.

6/10 – Okay

Dan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was fine. Two issues Shower temperature was unacceptable Having Fox News on the breakfast room tv is unacceptable. Local news would be better.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 23. Feb. 2024
Hi Dan,Thank you for taking the time to share your feedback with us regarding your recent stay. We're glad to hear that overall, you found our property to be satisfactory. We will investigate the issues you raised with our maintenance team to ensure that it is addressed promptly and that our guests are provided with consistent and comfortable shower experiences. We appreciate your feedback regarding the TV channel selection in the breakfast room. We understand that different guests have different preferences, and we will take your suggestion into consideration to provide a more diverse range of channels for our guests to enjoy during breakfast. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 – Hervorragend

Mary

Gut: Zustand der Unterkunft
Very comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 22. Feb. 2024
Hi Mary,Thank you for your positive feedback! We're thrilled to hear that you found your stay very comfortable. Ensuring the comfort of our guests is a top priority for us, and we're delighted that we succeeded in providing you with a comfortable experience. We appreciate your choice to stay with us and look forward to welcoming you back for another comfortable visit.