4/10
The hotel was clean and conveniently located. However, the service was terrible. The toilet in the room struggled to flush the first day and the second day did not work at all. I had to call the front desk multiple times the second evening to get someone to check the toilet. However, no one came to fix it and the front desk clerk never bother to call back or offer any solution. So we went all day Saturday and all night Saturday night without a working toilet. On Sunday morning I called the front desk again at 8:00am. I was told the maintenance person was on the way in a few minutes. By 9:30 no one had arrived to fix the toilet. I called the front desk and asked for a room change but was told the maintenance person was coming. But bo one ever showed up. So we checked out a full day early. At check out, the clerk never once tried to help with the situation or convince us to stay.
Additionally, when I made the reservation, I was under the impression there was not a parking fee, but was charged $12.00 per night.
Sandra
Aufenthalt von 3 Nächten im Juni 2025