4 Außenpools, Liegestühle

Bewertungen von Hilton Vacation Club Sedona Summit

3.5 out of 5
Hilton Vacation Club Sedona Summit
4055 Navoti Dr, Sedona, AZ

Bewertungen

8.4

Sehr gut

675 von insgesamt 1315 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
328 von insgesamt 1315 Gästebewertungen haben eine Bewertung von 8 - Gut" "
150 von insgesamt 1315 Gästebewertungen haben eine Bewertung von 6 - Okay" "
101 von insgesamt 1315 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
61 von insgesamt 1315 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.6/10

Personal & Service

8.2/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sylvia

Aufenthalt von 3 Nächten im September 2023
Antwort von Alicia Garcia- Manager of Guest Services am 18. Okt. 2023
Thank you for your rating! We are happy to hear that you enjoyed your stay here with us! We hope to welcome you back again in the near future!

10/10 – Hervorragend

Stephan

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Preis Leistung stimmen hier auf jedem Gebiet. Tolle Anlage...
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Luis Felix - Assistant General Manager am 15. Juli 2022
Thank you for your positive feedback. Please come back and see us again.

10/10 – Hervorragend

Jean

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed it so much and will be back !
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the beautiful landscaping and the condo-sized units!
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Brock

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very beautiful property. We have nothing bad to say about our stay. Loved it!
Aufenthalt von 4 Nächten im März 2024
Antwort von Julian Garcia am 28. März 2024
Thank you for the time you took in responding to our feedback survey.I'm happy to hear you stay with us was wonderful :)Please come back soon and join us again, so you may have another successful experience.Sincerely,

10/10 – Hervorragend

Maricar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would love to come back!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 26. März 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Gut

leeann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable and convenient. Pleasant staff. There is a $25 a day upcharge for internet expedia stated was free. Not happy. Otherwise I would stay again.
Aufenthalt von 6 Nächten im März 2024
Antwort von Alicia Garcia- Manager of Guest Services am 24. März 2024
Thank you for your review! We are very happy to hear that you enjoyed your stay here with us! I did want to inform you that we do not charge extra for Wifi and that is covered in our daily resort fees. Again, thank you for your feedback. We look forward to welcoming you back again in the near future!

6/10 – Okay

Devin

No convenience items at the property, no snacks and such. Suite was fairly old and worn-out. Dishes and coffeee maker were not clean. Someone had smoked in it for years, and had a dog we could tell by the allergens we felt. Staff were good. We wanted to shorten our stay by a day and could not, due to booking via Expedia. So, thumbs down Expedia and this location. Also did not like the sales pitch for the time share when trying to check in, it was bad timing.
Aufenthalt von 3 Nächten im März 2024
Antwort von Julian Garcia am 18. März 2024
We appreciate you for taking the time to fill out our survey,I deeply apologize for the inconvenience you faced while staying here at our property. I will make sure to relate the message to my higher up's.Thank you,

10/10 – Hervorragend

Tara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hot tub with the most incredible view!
Aufenthalt von 3 Nächten im März 2024
Antwort von Luis Felix, Assistant General Manager am 14. März 2024
We are so glad you were able to enjoy the Mesa Spa on property. It does have a beautiful view. Thank you for your feedback and please come back and see us again soon. Thank you,

8/10 – Gut

Alan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Julian Garcia am 13. März 2024
We appreciate you taking the time to fill out our survey regarding your recent stay with us.I'm happy to hear the time here was enjoyable.Come back soon,Thank you.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall, we loved the property for its outdoor pool, hot tubs plus hammock and recreation area. Our unit was also very comfortable, with the exception of the bed /mattress which sagged in the middle, so a little old for our liking.
Aufenthalt von 4 Nächten im März 2024
Antwort von Julian Garcia am 12. März 2024
Thank you for taking the time to fill out and complete our survey :)We are happy to hear the stay with us was most enjoyable, I'm sorry to hear the pullout couch was out dated, and will be speaking with our maintenance manager to see when we can exchange that as soon as possible.hope to see you soon,

2/10 – Ungenügend

Leonid, Marlboro

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Julian Garcia am 13. März 2024
We appreciate you taking the time to fill out our survey regarding your recent stay with us.I deeply apologize for the inconveniences that may have taken place during your stay.Feel free to ask for me the next time your booked and checking in so I may take care of you accommodations.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Julian Garcia am 11. März 2024
So happy to hear you enjoyed your recent stay with us :) We look forward to servicing you again,See you soon,

8/10 – Gut

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the hot tub with the view. Didn’t like the shales pitch.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Julian Garcia am 9. März 2024
Thank you for staying here at the Sedona summit resort.I'm glad to hear that for the most part of your stay it was enjoyable. I'm sorry to hear my concierge team was not what you were expecting. I do hope the next time you visit us, you come to me directly so I can personally make your check in process a better experience.Thank you again for taking the time to fill out our survey, see you soon.

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 5 Nächten im März 2024
Antwort von Alicia Garcia- Manager of Guest Services am 7. März 2024
Thank you so much for your review! We are happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

8/10 – Gut

KIMBERLY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice area, nice resort overall. Felt like it was a great location to avoid the overcrowded Sedona downtown area.
Aufenthalt von 3 Nächten im März 2024
Antwort von Julian Garcia am 6. März 2024
We appreciate your time responding to our survey,I'm glad to hear you enjoyed your stay with us here at the Sedona Summit Resort.Come back soon.

8/10 – Gut

Juan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and good accommodations.
Aufenthalt von 5 Nächten im März 2024
Antwort von Alicia Garcia- Manager of Guest Services am 6. März 2024
Thank you so much for your review. We are so happy to hear that you enjoyed your stay here with us and we look forward to welcoming you back again soon!

10/10 – Hervorragend

Rosemary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Alicia Garcia- Manager of Guest Services am 7. März 2024
Thank you for your review. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Nickolas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Alicia Garcia- Manager of Guest Services am 5. März 2024
Thank you so much for your review! We are happy to hear that you enjoyed you time with us in beautiful Sedona! We look forward to welcoming you back soon!

8/10 – Gut

Jodi Lynn

Gut: Sauberkeit, Personal & Service und Ausstattung
The property has absolutely beautiful views of the mountains. The staff was very friendly and the property grounds were well manicured. The resort has multiple pools/hot tubs across the property which is great as the resort holds a lot of people; I never encountered anyone in the hot tub. I had a smaller unit which was nice but it had a few issues: the bathroom vanity light did not work properly and a metal grate swung open from the ceiling unexpectedly dropping a filter on the floor. However, the room was nice and the kitchen had everything that I needed.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 4. März 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Gut

Keith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always enjoy staying at Sedona Summit
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 2. März 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Hervorragend

Clare

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful location, and check in was very easy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Luis Felix, Assistant General Manager am 1. März 2024
Thank you for your feedback. We are delighted to understand you had an enjoyable stay with us. Please come back and visit us again soon. Thank you,

8/10 – Gut

Rick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Luis Felix, Assistant General Manager am 2. März 2024
Thank you for taking the time to give us a positive review. Please come back and see us again soon. Thank you,

6/10 – Okay

Zachary

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Luis Felix, Assistant General Manager am 1. März 2024
Thank you for your response and rating. we will be addressing your concerns. We hope for a return visit from you. Thank you,

6/10 – Okay

Brigitte

Mit dem Partner gereist
Gut: Sauberkeit
We ended up with the worst condo near the highway. Dark, facing a wall. Of course they wouldn’t change it when I realized where it was. It wasn’t noisy but just a depressing environment facing a wall. Oh and you have to pay extra for the internet l, who does that anymore? They seem really friendly at the from but it’s all about a sales pitch, they want to sell you their condos. So annoying.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Luis Felix, Assistant General Manager am 28. Feb. 2024
We are so sorry to hear about your experience and please accept our sincerest apologies for the series of incidents that prevented from having an enjoyable stay with us. We appreciate the feedback, and we will be addressing your concerns. We hope you give us another opportunity in the near future. Thank you,

10/10 – Hervorragend

Nicholas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is great! Close to restaurants, shopping, and trails. Loved the room and having a full kitchen was so nice.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 28. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

2/10 – Ungenügend

Lyle, Orchard Park

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Poor response regarding a dirty room
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Luis Felix, Assistant General Manager am 27. Feb. 2024
We are so sorry to hear about your experience. We will be addressing your concerns, and we hope that you give us another opportunity in the near future.

4/10 – Schlecht

Brian, rochester

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 28. Feb. 2024
Thank you for your feedback. I'm sorry to hear we did not meet your expectations. We hope you will give us another chance in the future.

8/10 – Gut

Brittany

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 28. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Gut

William

Mit der Familie gereist
Facility was very nice. Hot tubs, ambience of the resort.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 26. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Gut

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel is in close proximity to several hikes in Sedona. It’s near the local stores/restaurants. Our first room had a broken dishwasher that was taken apart so they switched our room. We didn’t have any other issues. There is no food on site. If you are arriving late, be mindful that the local restaurants close at 8-9PM.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 26. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Gut

Teri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It had a full service kitchen and supplied dishware. Apartment style. We didnt have a good view. For a longer vacation it would be great but for a night it was an okay experience
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 26. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Hervorragend

Kristeen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a flat tire and Darell from maintenance or grounds was extremely helpful and got us points in the right direction for help.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Julian Garcia am 26. Feb. 2024
Thank you for taking the time to respond to our survey :)I'm glad to hear the maintenance team was very much helpful with your tire.thank you for joining us and we hope to see you soon.Best regards,

10/10 – Hervorragend

Antonio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property and very well maintained
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 25. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Hervorragend

TERESA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the view. Thank you
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 25. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Hervorragend

Jo-Anne

Mit dem Partner gereist
Gut: Ausstattung
Very nice pools and hot tubs. Excellent location. Staff very friendly and helpful. Excellent service. Accommodation very good.
Aufenthalt von 21 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 23. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Gut

Brandon, Glendale

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Luis Felix, Assistant General Manager am 20. März 2024
Thank you for your positive rating. We are glad to know you enjoyed your stay with us. Please come back and see us again soon. Thank you,

8/10 – Gut

Keith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenience of texting staff members was great! Room was very spacious and well appointed. Washer/dryer came in handy. Will definitely return.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 21. Feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you b ack soon!

10/10 – Hervorragend

Kathleen

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful grounds
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Alicia Garcia- Manager of Guest Services am 21. Feb. 2024
Thank you for your rating! So happy to hear that you enjoyed your stay!

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Alicia Garcia- Manager of Guest Services am 21. Feb. 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us!

8/10 – Gut

SERGIO

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was enjoyable
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Alicia Garcia- Manager of Guest Services am 20. Feb. 2024
Thank you for your review! We are happy to hear that you enjoyed you stay with us. We look forward to welcoming you back soon.

8/10 – Gut

Brent, Fairfax

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Good location in West Sedona. Facilities need some updating. Toilet was broke the entire time there even after maintenance was called. Ffuenfly staff and enjoyed our stay!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Alicia Garcia- Manager of Guest Services am 20. Feb. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great area
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Julian Garcia am 20. Feb. 2024
We appreciate the feedback. So happy to hear your stay with us was phenomenal! Come back soon to visit okay! :)Thank you,

6/10 – Okay

Jason

Mit der Familie gereist
Villas need some updates
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Julian Garcia am 20. Feb. 2024
Thank you for your feedback in regard to your recent stay with us. We have been doing new renovations at our property and apologize for any inconvenience with your room. We hope to see you again and have the honor of putting a smile on your face.Thank you.

10/10 – Hervorragend

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My fiancée and I loved it!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Julian Garcia am 20. Feb. 2024
We appreciate the feedback. So happy to hear your stay with us was phenomenal! Come back soon to visit okay! :)Thank you,

6/10 – Okay

Peggy

On the outskirts of Sedona. Older property with few to no updates.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ashley - Asst. Guest Services Mgr. am 19. Feb. 2024
Thank you for your feedback! I'm sorry to hear the room was not what you expected. We strive to be better each day and we hope you will give us another chance in the future.

10/10 – Hervorragend

Laura

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love how big our room was so comfy
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Concierge terrible. Would not take no for answer about going to vacation presentation and.never did recommnd a good restsurant. We finally just walked away. Adequate but would not stay there again
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Julian am 19. Feb. 2024
Good afternoon,We appreciate your feedback. It is essential in our improvements in all aspects of our resort.I'm sorry to hear the Concierge team was not as you expected. I will address this issue with them and make sure the next time you stay with us; it goes much more smoothly.Thank you for joining us and hope to see you soon.

10/10 – Hervorragend

wenching

Gut: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Alicia Garcia- Manager of Guest Services am 20. Feb. 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon.

10/10 – Hervorragend

otari

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very beautiful and clean.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Julian Garcia am 19. Feb. 2024
Thank you for your response! The feedback is essential in creating the best environment possible for all guests.We are happy to hear you enjoyed your recent stay with us. Please come again soon :)Thank you