« The hotel was such a unique experience, in an amazing beautiful setting. But the staff were what made the stay so exceptional. They were so friendly, helpful and accommodating. They made our stay exceptional. »
« An incredibly charming, and a well maintained historic hotel. Staff was really nice, and the breakfast (with that view) was something I looked forward to everyday. Also its location is ideal; it's right next to the Riggi train, the ferry stop and the bus stop. How perfect is that?! Got the most stunning pictures right from my room's shared balcony, morning, evening and even nighttime! Easy access to pretty much all tourist hotspots all around Lake Lucerne and other places.
The few things I...
« We were unable to access the accommodation: upon arrival, we found ourselves in front of code boxes, no response to calls to the owner between 4 PM and 5 PM, no calls from him despite the message left on voicemail in English, no email indicating the codes. In short, unable to leave 2 children in the blazing sun, we were forced to book another hotel and lose the money for this rental. The fault does not rest entirely with the owner; Epedia also shares some responsibility, as the emails received...
