« Beautiful hotel. The staff were excellent, room was very clean and spacious with nice decor and high ceilings. The bathroom was huge with a big walk in shower. Bed was very comfortable with nice linens. »
« Beautiful hotel. The staff were excellent, room was very clean and spacious with nice decor and high ceilings. The bathroom was huge with a big walk in shower. Bed was very comfortable with nice linens. »
« The hotel offers large and comfortable rooms right on the shore of Lake Seneca, at a walking distance from downtown Geneva. There are very nice lake views and access to a beautiful lake promenade. HOWEVER, the lack of staff can be felt throughout the facilities. Our rooms (my party had 3 of them) were never serviced, even though we asked three times to have fresh towels and coffee-making supplies. We had to ask at the desk for towels and supplies, but the promised room service never...
« The hotel offers large and comfortable rooms right on the shore of Lake Seneca, at a walking distance from downtown Geneva. There are very nice lake views and access to a beautiful lake promenade. HOWEVER, the lack of staff can be felt throughout the facilities. Our rooms (my party had 3 of them) were never serviced, even though we asked three times to have fresh towels and coffee-making supplies. We had to ask at the desk for towels and supplies, but the promised room service never...
« As soon as we arrived, the clerk told us how to get to our room, but it wasn't clear. The manager took care of us to show us our room. His purpose was to sell us the dinning facility, and he was a little too pushy for me! The driveway to the check in had a big hole which was easy to fix temporarily with a bag of gravel rock! The front door of our room was filled with sticky leaves from last fall. The environment around the Hotel is splendid. »
« As soon as we arrived, the clerk told us how to get to our room, but it wasn't clear. The manager took care of us to show us our room. His purpose was to sell us the dinning facility, and he was a little too pushy for me! The driveway to the check in had a big hole which was easy to fix temporarily with a bag of gravel rock! The front door of our room was filled with sticky leaves from last fall. The environment around the Hotel is splendid. »
« The hotel staff were extremely friendly and helpful. We traveled to Geneva for the Ironman race and so we had to wake up super early. The hotel staff had arranged âgrab-and-goâ bags for the athletes to have breakfast at 4am. They also made the breakfast nook available so we could use the toaster, microwave coffeemaker and hot water for those of us that had packed our breakfast essentials. Thank you to the Microtel team for going above and beyond !!! »
« The hotel staff were extremely friendly and helpful. We traveled to Geneva for the Ironman race and so we had to wake up super early. The hotel staff had arranged âgrab-and-goâ bags for the athletes to have breakfast at 4am. They also made the breakfast nook available so we could use the toaster, microwave coffeemaker and hot water for those of us that had packed our breakfast essentials. Thank you to the Microtel team for going above and beyond !!! »
« First stay at this amazing brand new hotel.
This Hilton curio collection was truly top notch from the moment you entered the lobby.
Nic strives for excellence in customer service from the hospitality and rising above and beyond in sharing details of the new hotel and the local area hot spots.
We will certainly be back! »
« First stay at this amazing brand new hotel.
This Hilton curio collection was truly top notch from the moment you entered the lobby.
Nic strives for excellence in customer service from the hospitality and rising above and beyond in sharing details of the new hotel and the local area hot spots.
We will certainly be back! »