When we arrived the hot tub was not in working order and dirty. We called and advised, all they did was say, "we just emptied, cleaned and re-filled it", they sent someone up hours later to tell me the same thing but by this time my husband, who is handy, found the code the hot tub was flashing online and was able to get it going. The code was from a clogged filter. They may have emptied and refilled but it was not cleaned. Was full of leaves and beer caps (I have pictures). The next day we bought cleaner and cleaned filter properly and siphoned out the leaves and scrubbed rusty marks beer caps made. There was a sign that said no refunds or discount if the hot tub is not working. I thought that this was wrong.
The dishes were dirty, mouse turds under sink (been there awhile), no sharp knifes (a pocket knife would have cut our ham dinner better), bathrooms could see toothpaste splatters on walls and upstairs rug in front of toilet smelled like urine (gross!). There was one game, that was broken, disappointing for sure. The pool table was in very poor condition, the rails were failing apart and not one usable cue stick. The room the table is in was also not large enough to actually play pool. Guess if you just want your kids to beat on the balls/table it would be fine, however we were looking to actually play.
We did make the best of it but was not worth the money. This was my first Vrbo reservation and will be more aware of pictures and reviews and check others options in the future.