2/10 – Ungenügend
Rob
Mit dem Partner gereist
26. Aug. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Issues about the room
Open the door - strong musky smell even with the window open.
On arrival in the room I had to remove 5 spiders (each in different corners of the room) aswell as several cobwebs.
Carpet had a massive stain upon entering the room which probably added to the musky smell.
Room uninviting and very small for double. Décor was 1970's styled, looking incredibly dated.
Bath had large scattered spots of paint so you certainly wouldn't bath in it. Can’t shave as there’s no plug in the sink.
Bed side lights 1 of 2 not working. Reported on 2nd day in the am, assured somebody would fix it shortly. Still not fixed on day of departure.
Fridge works but very loudly when it kicked in, especially at random intervals in the early hours of the morning.
Housekeeping failed to clean the room full stop - day 1 (Fri) not required as working remotely in the room. (Note: Internet advertised as 210+ high speed internet struggled to connect and stay above 10mb whilst continuing to drop out.)
Day 2 left at 7:45am didn’t come back til 6pm - room not done. Day 3 out by 8:45 arrived back 5pm to be told room cleaning will be done now. Got back at 7:15 still not done. Received half hearted apologies. Had to ask for toilet roll, coffee, new towels. Had to wait 20+ minutes for new towels as none were prepared.
Breakfast options - pretty much non existent.
No emergency evacuation plan in the room. Had to work out where emergency meeting point was on our own. Emergency Exit sign above
Rob
Aufenthalt von 4 Nächten im August 2025