2/10 – Ungenügend
Lubna, Wendelstein
Geschäftlich gereist, Mit dem Partner gereist
29. Apr. 2025
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I don't understand how this hotel is rated as 5 stars. The room was extremely outdated — the furniture and general setup felt like it hadn’t been updated in 50 years. The shower was disgusting: the shower head was brown and worn-out, there was excessive silicone everywhere in the shower cabin, and visible mold.
Room service? Practically non-existent. We tried ordering four times, and each person we called told us to call someone else. In the end, we gave up. That’s just embarrassing for a hotel in this category.
We stayed in a non-smoking room, but the entire hallway and nearby rooms constantly smelled of cigarette smoke. People smoked indoors as if it were completely normal — it was a nightmare.
The lobby was another disappointment. There's no real seating area — just four chairs. For a hotel of this size and supposed quality, that’s bizarre and unwelcoming. You walk in and there’s literally nowhere to sit comfortably.
Another serious issue was the general atmosphere as a woman. Most of the guests were groups of men, mostly from Arabic and Indian backgrounds, and as a woman I constantly felt stared at — not just casually, but in an intimidating and disturbing way. I felt very unsafe going anywhere alone. It felt like these men had never seen a woman before, and I was always on edge.
I absolutely do not recommend this hotel, especially to female travelers. It was a complete disaster.
Lubna
Aufenthalt von 5 Nächten im April 2025
