Hotel Shilbottle

« On first arrival, we were relieved, as the hotle seemed quite nice. However, after we walked down the stairs to our room, we were hit with a strong smell of damp, which unfortunately also smelled quite strongly in the room. We were also at street level with a public pavement right outside, so didn't feel like we could leave the windows open safely. »

« Elke maand verblijf ik hier een paar dagen. Prima hotel met aardige medewerkers. Goede kamers met redelijke wifi voor een zakelijk verblijf in de regio. Tot volgende maand! »

« Lovely waitressing staff. Great evening meal. Delicious breakfast. Great view from room overlooking the North Sea. Fantastic sunrise viewing. »

« The pictures on the site do not represent the reality of this hotel. It’s currently very run down and in need of lots of work. We stayed for 3 nights, we only had 3 towels and although we asked for more twice, were not given any and they weren’t changed during our stay. The bathroom looked new but unfinished. There was nowhere to put shampoo etc. in the shower, the floor was slippy (I bought a rubber mat for them) the toilet flush was dodgy and neither the fan or light above the mirror worked....

« Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

« We recently stayed at Tempus and were genuinely impressed by the hotel itself. Unfortunately, our experience at The Orangery restaurant was far below the standard we expected. We arrived for our 7:45pm reservation and were initially seated directly beside the kitchen. Throughout service, chefs could be heard swearing loudly and frequently, which created an uncomfortable atmosphere and ultimately led us to request another table. The menu was also disappointing, with a significant number of dishes...

« A lovely light and airy room with a wonderful view. Comfortable bed and plenty of clean towels. Staff were most welcoming and very helpful. Wonderful selection of goodies for breakfast. Fresh fruit every morning alongside a cooked breakfast and timings for breakfast most accommodating. »

« Handy for town and buses »

« The meals were excellent both for quality and price, staff very helpful. The bed was comfortable however the windows did not close entirely. It was quite warm so not a major problem for us but the windows needed refurbishment so they be opened or closed easily. The electric shower was very weak. These issues were relatively minor given the pluses of staff, food and comfortable beds »

« Lovely room and really helpful staff. »

« Nice stay »

« Great place. Friendly staff, clean rooms, hearty food and interesting wine list all available by the glass. »

« Welcoming staff, Alnwick is lovely. Room large, clean with tea and biscuits- great. Standard pub food, leak and potato soup more mash potato, but gammon and chips nice. Good helpful service throughout »

« Très bel hôtel, avec un restaurant offrant un grand choix de mets, dirigé par un excellent chef (originalité et qualité des produits) Le personnel est très bien : une attention supplémentaire à Simona qui nous a gentiment recommandé des lieux de visite »