Unfortunately, our experience was very poor. We never received our check-in details from the host with less than 3 hours prior to arrival time. Attempted to reach out to the host for assistance while he was responsive at times. Communication was extremely poor.After receiving the confirmation email with door codes to enter our VRBO, the door codes would not work. Attempted reaching our host via phone as this was an urgent matter, and he relayed to us that he was incapacitated.After 30 minutes, we finally got a response that the address was changed without ever telling us.We were in a completely different condo about 1 mile down the road! There were the same number of bedrooms and bathrooms, but different sleeping arrangements which we had to make work for our group. Most of the VRBO’s, we have stayed in at least had basic necessities like hand soap for the bathrooms, and there was nothing at this rental. The cleanliness of the VRBO was just OK… There was crumbs and stand from the previous renters that we swept up with the broom that was provided.While we received a credit on our overall cost, we were also promised a 2 night stay free in the future, I am not so sure this will happen given the lack of communication with the host since we have checked out.The overall location of the unit was great, but I would never return to this rental.