Complexes hôteliers à Lacs Émeraude

« When we checked in we waited for our room to be ready, at 3:56pm I asked if it was ready. They said it was. Upon entering the room we noticed several issues, no toilet paper and no refill,smudges in the bathroom mirror as well as in the balcony door, sink dirty and stained. The tub was clogged and took forever for the water to go down the drain, there was no body wash gel, hardly any shampoo towels did not look clean but reclycled. The place over packed, not enough staff to accommodate everyone,...

« La nevera de la habitación no servía fuimos a reportarla y nunca aparecieron y cuando fuimos a recepción nos dijeron que ya estaba arreglada y era mentira habían muchas cosas cerradas como el restaurante en el parque acuático cobraron 72 por dos personas y lo único que funcionaba era la piscina de ola y la piscina que estaba en el interior el agua muy fría y sucia. »

« The property was beautiful and peaceful with many comfortable places to sit and observe. Still, there were a lot of activities and the grounds were immaculate! »