Hôtel près de Smith Zimmermann Museum, Madison, Madison

« Staff were helpful. Didnt like that i wasnt able to pay the $30 incidental fee with cash especially when they had no problem with me paying cash for my room ($212). But was able to figure it out so no worries. »

« Worst hotel ever. When we arrived they gave us our key and when we got to the room other people were already in there. We go back get another key to another room and there was someone in that room when we opened the door — some guy that we “think” worked there but was dressed in basketball clothing — he left and the room was soo dirty . We did not feel safe so asked to cancel as we were not going to stay after all of this. They said ok but Expedia will have to refund you - I hope someone...

« From the pictures online, it appeared that the hotel had nice rooms. When we arrived on Friday, May 22nd, it couldn’t be further from the truth. The parking lot didn’t have any vehicles in it and it was Memorial weekend. That should have been my first warning but we proceeded to check in. The smell was fowl and the lobby wasn’t neat and tidy like the photos made it appear. When we got to our room, we were first met with a filthy run down space. We asked for a queen and got a full instead. I...