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Bewertungen von Americas Best Value Inn Smithtown Long Island

2.5 out of 5
Americas Best Value Inn Smithtown Long Island
755 Smithtown Bypass, Smithtown, NY

Bewertungen

5.6
61 von insgesamt 480 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
100 von insgesamt 480 Gästebewertungen haben eine Bewertung von 8 - Gut" "
106 von insgesamt 480 Gästebewertungen haben eine Bewertung von 6 - Okay" "
83 von insgesamt 480 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
130 von insgesamt 480 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.2/10

Sauberkeit

6.0/10

Personal & Service

4.8/10

Ausstattung

5.4/10

Zustand der Unterkunft

5.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Typisches Motel. Zimmer war geräumig und sauber. Das Frühstück ist allerdings schwach.
Aufenthalt von 2 Nächten im Oktober 2018

4/10 – Schlecht

Joyce

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
The room was very clean. The bed was very comfortable. I wish there were an extra blanket. The room is very basic. The door locked but the extra latch was broken. There was a small refrigerator and microwave. The property was listed as including breakfast. There was sign in the window of the office that said it as well. There was no breakfast. No coffee. The Veniding machine was broken. There is no restaurant on the prperty. No other amenities but free parking.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von dhaval am 13. Jan. 2024
thank you

4/10 – Schlecht

Brian

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Antoinette

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im November 2023
Antwort von dhaval am 30. Nov. 2023
thank you

8/10 – Gut

Matthew

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The hotel and surrounding area were slightly better than average. However, they need to install something in the shower which will prevent guests from slipping; I slipped and hurt myself slightly during my visit. 🙁
Aufenthalt von 1 Nacht im August 2023
Antwort von dhaval am 11. Nov. 2023
THANK YOU FOR GOOD REVIEW AND SEE YOU AGEN IF YOU TRAVEL AROUND THE AREA .

2/10 – Ungenügend

Giuseppe

Verbesserungswürdig: Ausstattung
Was not happy , no security lock on door , no breakfast , dirty, heat not plugged in , Drain in shower clogged
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von dhaval am 2. Nov. 2023
Thank you for your review. We are sorry we fell short of your expectations.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von dhaval am 26. Okt. 2023
THANK YOU FOR GOOD REVIEW AND SEE YOU AGEN IF YOU TRAVEL AROUND THE AREA .

2/10 – Ungenügend

Francisco

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Appalling
Really for what we paid for the room it is a lot for the terrible deteriorated situation of the facilities and the room... scratched paint, 2 towels for a family of 4, bad. Really everything bad.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von dhaval am 26. Okt. 2023
thank you

6/10 – Okay

Theresa

Mit dem Partner gereist
It was okay the rooms need to be updated and shower curtains need to change they smell bad
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von dhaval am 26. Okt. 2023
thank you

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
The room was shabby. No hangers in the closet area, no tissues and the wall lights on either side of the bed were not functioning.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von dhaval am 18. Okt. 2023
thank you

8/10 – Gut

Joseph

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
one night visit
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von dhaval am 18. Okt. 2023
thank you

2/10 – Ungenügend

Joseph

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only go here if you are getting high or hetting a prostitute. Place is absolutely gross. Nothing like the picture. Sheets and pillow cases were Filthy. Stains everywhere. Bathroom was even worse. Walk in. And walked right out.
Antwort von dhaval am 18. Okt. 2023
thank you

4/10 – Schlecht

Nick

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I put a towel on the pillow and tried to sleep with my clothes on. It didn't work, we got up and left.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations am 16. Okt. 2023
Dear Nick,Thank you for taking the time to share your thoughts with us. We are disappointed that we were unable to meet all of your expectations during your stay with us. Your feedback is important to us, and we will be sure to share your thoughts with our team for improvement of the guest experience. Please visit us so we can show you a much better experience.

2/10 – Ungenügend

Shantel

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von dhaval am 10. Okt. 2023
Sorry for inconvenience

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nightmare lesson learned hat cheap motel is cheap
The manager was obnoxious rude unfriendly and I felt he tried to intimate me wanting me to stay 2 nights when I had reserved one night per a prior phone call, it was only when my son came in that he backed down I have never heard of a no visitor policy had family on limited time trying to coordinate a visit and was told I was being watched then given an ultimatum as to the length of the visit then I was threatened with an additional 50 dollar fee if they weren’t gone in 5 minutes we were together for A little over an hour we were treated disrespectfully and were harassed by continual knocks on the door in the end I left never even spent the night in the dumpiest room I’ve ever visited with a torn bed ruffle a non functioning tv remote tears / holes - I did check for bed bugs -in the mattress lining mold in the bathroom a smelly carpet the room smelled musty a used bar of soap in the bathroom a leaking refrigerator the list goes on. I now have 137 dollar bill on a credit card for a motel that I spent not even 2 hours in the entire time harassed and I was gone during dinner time and was threatened that because I left I was told I would be charged a 50 dollar additional fee. If I am billed the 50 dollars I will be consulting my lawyer but I should be charged nothing for the emotional toll this took on me during a time that I should have been celebrating in town only for a wedding
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von dhaval am 9. Okt. 2023
thank you for your feed back

8/10 – Gut

Ramon

Gut: Sauberkeit
Aufenthalt von 1 Nacht im September 2023
Antwort von dhaval am 9. Okt. 2023
thank you

8/10 – Gut

Paula

Aufenthalt von 2 Nächten im September 2023
Antwort von dhaval am 22. Sept. 2023
Thank you for your review

2/10 – Ungenügend

Brian

Aufenthalt von 1 Nacht im September 2023
Antwort von dhaval am 9. Okt. 2023
thank you

10/10 – Hervorragend

Monica

Gut: Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im September 2023
Antwort von dhaval am 19. Sept. 2023
thank you

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property is a genuine dump. Dirty, smelly rooms. Bug and insect infested. I went into 2 different rooms and both were completely unsanitary, smelled, had bungee cord to keep curtains closed, broken lights and fixtures, TV was crooked. I literally could not stay. Was being bitten buy either fleas or bedbugs. cockroaches running around and down the walls. Place should be condemned. I want my money back. I can't believe this even comes up as an option on your site. I have used Expedia many times and came to trust it. No more.... The young woman at the front desk was nice.
Aufenthalt von 1 Nacht im September 2023
Antwort von dhaval am 16. Sept. 2023
Thank you for your review. We are sorry we fell short of your expectations.

2/10 – Ungenügend

Destiny

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I liked NOTHING the toilet seat was detached the WIFI was spotty and it had ROACHES I have pictures
Aufenthalt von 1 Nacht im September 2023
Antwort von dhaval am 12. Sept. 2023
Sorry for inconvenience and I informed to my my housekeeper

8/10 – Gut

VILSON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von dhaval am 9. Sept. 2023
Thank you for your review

10/10 – Hervorragend

Nedwin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von dhaval am 2. Nov. 2023
Thank you

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible place to stay
The room was dirty, the staff in friendly and over charged for the room and refused to serve justification for it.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dg am 30. Aug. 2023
Sorry for inconvenience and I informed to my my housekeeper

8/10 – Gut

Jennine

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Overpriced for the quality
Our stay was pleasant but our room did not get cleaned, nor garbages removed, and our beds were not made even though we stayed 3 nights. There are no amenities here and there should be for the price. Staff was courteous. Furniture in room was broken. This property is in need of a renovation.
Aufenthalt von 3 Nächten im August 2023
Antwort von Dg am 30. Aug. 2023
Thank you

2/10 – Ungenügend

Malcolm

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
The rooms and hotel were absolutely filthy. My son didn’t get out of the car. I want my money back
Aufenthalt von 1 Nacht im August 2023
Antwort von dm am 1. Sept. 2023
guest dont wont to stay and ask for refund . guest never check inn so no refund

2/10 – Ungenügend

George

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
Bring a respirator mask.
You need a respirator mask to be in the smoke laden non-smoking room. Very bad. Registration clerk unable to give directions when I had driven past the place. Physically, the place has seen better days.
Aufenthalt von 1 Nacht im August 2023
Antwort von Dg am 27. Aug. 2023
Thank you for your review. We are sorry we fell short of your expectations.

8/10 – Gut

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Though it was not the nicest hotel choice in the area it was clean and well kept.
Aufenthalt von 2 Nächten im August 2023
Antwort von dhaval am 23. Aug. 2023
thank you for good review

2/10 – Ungenügend

Jose Allende

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The desk person was very unprofessional with her rudeness after telling her I wanted to check out and wanted a refund cause of the insanity connection of the room.
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Relations am 18. Aug. 2023
Dear Jose,Please accept our heartfelt apologies for falling short of your expectations. Providing excellent service and clean accommodations is essential to our team, so rest assured we will work to get better. If you'd like to discuss your concerns further, please reach out to us offline at your earliest convenience. Please be well, and we hope you have safe travels.

2/10 – Ungenügend

Earl

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nope!
Room was disgusting. Coffee machine and refrigerator were broken. Fire alarms had fallen off the wall and were on the floor. Had to sleep on top of the covers for fear of someone below. Very disappointed. Only stayed here because everwhere else was booked.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations am 18. Aug. 2023
Dear Earl,We are very sorry for the condition of the room you received. There is no excuse for this, and we assure you that we will address your concerns accordingly and ensure our future guests have a much better experience. Thank you for your time.

4/10 – Schlecht

Beth

Aufenthalt von 1 Nacht im August 2023
Antwort von dhaval am 9. Sept. 2023
Thank you for your review. We are sorry we fell short of your expectations

8/10 – Gut

Kerlyne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juli 2023
Antwort von DHAVAL GANDHI am 9. Aug. 2023
THANK YOU

6/10 – Okay

Sviatlana

Mit der Familie gereist
Aufenthalt von 1 Nacht im August 2023
Antwort von DHAVAL GANDHI am 8. Aug. 2023
THANK YOU

10/10 – Hervorragend

Joe

Gut: Sauberkeit und Personal & Service
I got what I paid for. The location was very good. The place was pretty clean, but in need of some significant touchup and repair. The curtains were being held up by bungee cords.
Aufenthalt von 1 Nacht im August 2023
Antwort von dhaval am 7. Aug. 2023
thank you

2/10 – Ungenügend

Nahum

Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Noreen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Affordable and clean
Affordable yet clean and we had everything we needed.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dg am 2. Aug. 2023
Thank you

6/10 – Okay

Sandra

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There was other people’s hair present in our room wasn’t cleaned properly The breakfast area in the lobby still has Covid signs well Covid is over in my opinion too cheap to have free coffee n breakfast also I asked if the room deposit would go back on my card immediately I was told it would well that was a lie also 3-5 business days A good cheap hotel with friendly service if you just need a bed n a shower n don’t mind someone else’s DNA in your room
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dg am 30. Juli 2023
Thank you for your review. We are sorry we fell short of your expectations.

8/10 – Gut

Yaneth

Gut: Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von DG am 29. Juli 2023
Thank you

6/10 – Okay

Katlyn

Aufenthalt von 1 Nacht im Juli 2023
Antwort von dhaval am 23. Aug. 2023
thank you

10/10 – Hervorragend

Edwin

Aufenthalt von 1 Nacht im Juli 2023
Antwort von dhaval am 23. Aug. 2023
thank you

10/10 – Hervorragend

Janice

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Dhaval am 21. Juli 2023
Thank you

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Just ok place
Check in rude and crude ! Wanted 75$ to go in room a few hours early, Rate was 6$ more than quoted ! 3 lite bulbs out . No tissue! NO in room security latch ( was completely broke out ! ) rate 142$ not worth 1/2 that ! The room was CLEAN and just ok for one night stay . People managing need a few lessons ! ( we are not fussy people !
Aufenthalt von 1 Nacht im Juli 2023
Antwort von dhaval am 19. Juli 2023
Thank you for your review. We are sorry we fell short of your expectations and thank you for letting us know

2/10 – Ungenügend

Jason

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
HORRIBLE ALL AROUND
Aufenthalt von 1 Nacht im Juli 2023
Antwort von dhaval am 17. Juli 2023
THANK YOU

2/10 – Ungenügend

James

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von dhaval am 17. Juli 2023
Thank you

6/10 – Okay

Taichi

Aufenthalt von 2 Nächten im Juli 2023
Antwort von dhaval am 17. Juli 2023
thank you

4/10 – Schlecht

Frank

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It was near to the places I was visiting
Aufenthalt von 4 Nächten im Juli 2023
Antwort von dhaval am 17. Juli 2023
thank you

6/10 – Okay

Francis

Aufenthalt von 2 Nächten im Juli 2023
Antwort von dhaval am 6. Juli 2023
Thank you

6/10 – Okay

Dan

Aufenthalt von 1 Nacht im Juli 2023
Antwort von DG am 29. Juli 2023
Thank you

2/10 – Ungenügend

Olga

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had two rooms reserved and they gave us the rooms in the smoking area without previous written notice! If I knew that when I got the confirmation for the rooms I would have canceled! DIRTY and SMELLY ROOMS that were not cleaned before we got them, one of them had stuff in refrigerator ! I asked to speak with a manager and I was told it was not possible! The $220 dollars I paid per room per night were a total waste of money ! DON’T GO THERE if you appreciate nice clean room!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von dhaval am 26. Juni 2023
guest book smoking room and we did not change booking . thank you

10/10 – Hervorragend

Rachel

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juni 2023
Antwort von dhaval am 26. Juni 2023
thank you