Hôtel Smu, Brasília

"The standard of English of the staff at reception is excellent, which made check-in easy. We were initially allocated a room right next to the elevators... which we don't like because you can sometimes be inconvienced by noise. We asked to change and were told we were being upgraded. We didn't notice any real difference with the first room, but were happy to have been accommodated. The rooms are nicely designed and practical (lots of sockets for plugs, plus a good desk area), and the bed was comfortable. We weren't looking towards the city, but still the view is expansive. The pool area on the rooftop is very nice, but quickly gets busy as there aren't that many spots. We had really nice sunset cocktails at the adjacent bar. The one slightly negative thing about our stay was the restaurant. It takes up almost the whole of the ground floor and rather lacks atmosphere, especially when there are not too many people. The food at dinner was OK, but the service was very amateur. We were given still water after asking for sparkling, and the opening of the wine was quite a painful process. Perhaps it was the waiter's first day on the job. There's quite a lot of choice at breakfast and once again, the quality was good, without being amazing. One nice touch is the very well-designed information leaflet that the hotel gives you. We found the addresses on it very helpful for our time in Brasilia."