Hôtel près de Plage de Solent Breeze, Southampton, Southampton

« Recently refurbished hotel »

« Avoid this place! > We had a confirmed reservation, but when we arrived to check in, it turned out our room had been given to someone else. The host was completely unreachable and ignored all our calls and messages. We were left stranded without a place to sleep. Very unprofessional and unreliable. »

« Horrible room, dirt and grime everywhere. Sticky floor. Bed clearly just remade after previous guests or squatters, black hairs and pubes. Bed cushion had ominous stains! Slept fully clothed! No WiFi code despite being the selling point and even requesting it. Was told to let them know if arriving after 9pm or they couldn’t help with anything, which I did, but no response to wifi question! Weird selection of a couple of old forks, bowls, mug and the kettle didn’t work and smelled like someone...

« Ja »

« The room was lovely, it was spotless & had everything that you needed. The bed was the most comfortable bed I have ever slept in. Wendy was lovely & very welcoming. I can't recommend highly enough. I wil definitely be going back when I'm there again. »

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« The property didnt actually exist when i arrived there i knocked door was greeted by the tenant who live in the property she gave me a number to call as number guven by expedia didnt work the hist returned my call and arranged to put me up in another property which was really helpful but the condition of alternatu e property was disgusting stains on Sheets pullows with no pillow cases carpet ripped torn and worn the bathroom was a health hazard with stai s i. Toilet hair and dirt covering...

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here. »

« The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else. »