Hotel Île du Soleil

« Clean room. Friendly staff. Good buffet breakfast. No security box in room. »

« 清潔で部屋も広く、静かで快適でした。 スタッフもかなり良いです。 近くに地下鉄もあります。 そのまま北へ歩けばすぐに繁華街や観光地に行けます。 今度訪れる際も利用したいと思います。 »

« Clean, good value, good service, have good amenities. I like the pool and gym. »

« Room is very big and has everything we need. Hotel staffs are very kind and helpful. »

« Great place. »

« Very nice hotel, walking distance to the main attractions »

« The room are nicer in Songbei Shangri than Shangri Harbin . Much newer , bed are more comfortable . »

« Great service and location is close to malls. »

« Nice room and fitness center, no AC in the morning! »

« 1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

« Excellent help from duty manager And paid a bit extra upgrade to the room with bed which is remote control to lift up your legs and head ! It’s so confortable! »

« 위치는 중앙대가에서 아주 가까워요. »

« De hade vad man kunde förvänta sig av ett 5-stjärnigt hotell; fina och rena rum, tillmötesgående personal etc. Personalen ger jag ett extra plus till. Trots språk barriären så visades jag till dit jag skulle och väntade på mig tills de försäkrat sig om att det är rätt. »

« The very kind hotel owner taken very good care of us & their service is excellence. 👍 »

« The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted. »

« Small error during the check-in process : on the number of nights of my stay and the fact that the room was already paid so they had to double-check twice. The room was quite spacious but may need a refresh. The food at the cafe (after 10pm) was very disappointing. The one at the chinese restaurant though was very good. Convenient since there is an ATM in the lobby. »

« hotel location is not good, not convenience, poor traffic »

« We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!! »