Hotel Île du Soleil

« Great service and location is close to malls. »

« Everything has been good. Nice staff and everything. »

« Nice room and fitness center, no AC in the morning! »

« 위치는 중앙대가에서 아주 가까워요. »

« Good service, easy check-in, staff welcoming and happy to speak English. Room was big and clean with a great view, with everything, even USB charging cord. Great location near many good restaurants and a shopping mall. Bus to Harbin airport and local metro are both walkable, but not short walks, some local buses right there though. »

« 1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

« Excellent help from duty manager And paid a bit extra upgrade to the room with bed which is remote control to lift up your legs and head ! It’s so confortable! »

« hotel location is not good, not convenience, poor traffic »

« The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted. »

« The property is a little bit outside of the city, but honestly, that was part of the charm! The owners are very kind and accommodating. Even though my party did not speak the best Chinese, we were checked into comfortable and clean rooms. We loved our stay there and it is foreigner approved! »

« Small error during the check-in process : on the number of nights of my stay and the fact that the room was already paid so they had to double-check twice. The room was quite spacious but may need a refresh. The food at the cafe (after 10pm) was very disappointing. The one at the chinese restaurant though was very good. Convenient since there is an ATM in the lobby. »

« We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!! »