Hotel South Bend

« Crumbs were on top of one of the beds when we arrived and crumbs under the sink. Refrigerator & microwave both showed signs of rust. On the plus side, stay was very quiet »

« Room was clean, the shower handle was clumsy to operate, did it get to work but took quite a bit of time of fiddling with it. »

« The staff was excellent. »

« Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my...

« Need update pics from rooms. Doesnt look like in person. »

« The hotel was getting some renovations done but it was all just a mess. There was plaster coming off the walls, rolls of dirty carpet just sitting in the lobby, the computer and printer station was completely out of order. The rooms are very basic, not a lot of pillows or bedding and they have a kind of wet/odor smell. When I went to check in, there was no one at the desk for 10 plus minutes. I had to call several numbers before someone came out. They also would not let me change my card on...

« Propre , mais manque de personnel qualifiés .......... »

« There was no soap by the sink, no place to get water, and there were stains on the upholstery. This stay was definitely not worth what we paid for it. »

« Front desk manager, Jeff, was outstanding—friendly, engaging, super responsive, offered many suggestions for places to eat and things to do. Only negative was a fairly significant leak in our window during a thunderstorm which soaked through several towels. Jeff promptly sent Maintenance to check it. The leak was due to failing plaster above the window which could not be repaired during our stay. Luckily, there were no further storms. Breakfast was above average for Hampton properties. »

« Bathrooms were very clean. The exterior landscaping poor »

« The room was clean. »

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« Absolutely the WORST place I have ever seen.. I never checked in .. This place needs to be condemned !!! Dirty isn't even close to describing it . Pathetic !!! I asked for a refund and said have to get it thru Expedia.. Called Expedia.. NO human to talk to and could get NO WHERE with getting refunded ..Worst experience with Expedia and this whole deal.. Only hope NO ONE else falls for the hype of getting cheated by booking companies that take your money and can't get it back . »

« Outdated, beds ok »

« The property was extremely dirty, damaged doors curtains, falling off the windows TV unplugged no cable until I went and plugged it in myself dust an inch deep. It was so bad we went and bought our own sheets and bedding come back and strip the room of all that’s belongings where the bedding is concerned and laid out our own new clean stuff. It would be a place that I will never stay again as soon has slept in my car. We were there for the college World Series just a few days ago will not...

« Very nice, clean and quiet. Next to lots of shopping and dining! »

« Loved the shower so much! Very spacious room. Very quiet and relaxing place even with the hotel fully booked & a room very close to the elevator. »

« The couch was dirty, torn and old. The cover on the bed had holes in it. Plastice bag cover the fire alarm. Not going there again. »

« Rooms were very clean. Staff was very friendly and helpful. Breakfast was great and staff in that area were very friendly. Parking was very safe and plenty of space. »