I really don't even know how to make this review and actually debated even doing it, BUT, I feel a responsibility to warn people.
Let me start by saying that the rental company, Vacasa, was phenomenal! Upon arrival, the unit was immaculately clean (cleanest condo we've ever rented) and their customer service is phenomenal (we spoke with them quite a bit, unfortunately)! The condo is literally in the BEST location. John's Pass is our favorite vacation spot, so to be right on the beach AND across from the boardwalk, we were in heaven...until, we weren't.
I'll just cut to the chase...the condo had a cockroach infestation. At first we thought they were just random little bugs (because they were babies), but on day two, I found an adult in the living room, then 2 in the kitchen, and then 2 in the room my kids were staying in under the cable box. The babies were under the garbage, under the toaster, and all over inside the dishwasher. We obviously called Vacasa around 8pm and asked to be relocated, which we were the next day. They also sent pest control to the condo and after his inspection he actually called me to confirm that they did have an infestation.
We were moved to another Vacasa condo in Indian Rocks Beach and it was wonderful! Again, immaculately clean upon arrival and had everything we could've needed (aside from proximity to John's Pass).
So all in all, I would absolutely recommend a Vacasa listing, but felt that it was important to future customers that I shared our experience with this one. Their customer service was excellent and they took care of us every step of the way! They did treat the condo for cockroaches the day that we moved out, so I'm sure it will be fine in the future as long as they stay up on it.
