Hotel Staveley

« Beautiful house and location. Host is pretty thoughtful and thorough. The only issue was we were unable to contact host for any anything like internet password etc »

« The property photos must have been taken a long time ago and are misleading, particularly the living sreas, which are dark and in need of an upgrade. Despite earlier negative reviews, the bathroom and showers and hot water were fine. Host did not respond to emails seeking reassurance that issues raised in other reviews had been addressed. »

« We particularly liked the way the staff treated us. We had a problem with getting to the hotel on time and were helped by Ema who also gave us a warm welcome. »

« Very dissapointing stay. Rooms were tired, food was below par with us not enjoying our meal at all. As a resident we struggled to find anywhere to sit in the bar as the bar/lounge was full of people visiting to eat food. Kept up all night by dogs barking so didn't sleep well. Had to wait for 20 minutes one morning at breakfast before we were given a menu or asked if we wanted a tea or coffee and only provided after we prompted the staff. Only plus was that generally the staff were nice and...

« The worst hotel & spa I have ever been to, would not even call this place a spa - my gym has better facilities. Spa in a pub (ridiculous as it sounds). People drinking alcohol in the spa (including in the steam room). Pitch black in the spa - accident waiting to happen. Rude staff. Too busy for the size of the hotel. Had a massage but couldn't relax because it was so loud & lairy in the spa. Room was tiny, narrow and twisted staircase which was a nightmare taking luggage up. Bathroom not cleaned...

« The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...

« A lovely welcome on arrival, room was very pleasant. Only downside was I would have preferred the breakfast buffet laid out on a table rather than the bar. »

« Vue exceptionnelle sur la rivière et le pont en pierre refait en 1818. Près de tout à pied. Magnifique endroit. Personnel attentionné et professionnel. »

« An attractive hotel ideally situated for a visit to the southern lakes. »

« The bed sheets felt a bit tight, and it would be helpful if the rooms had a telephone to allow guests to easily communicate with reception when needed. »

« En general bien mais les tapis mur à mur son sales. Notre chambre donnait sur la facade et le traffic est bruyant, impossible d'ouvrir les fenetres qui sont barrees. »