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Bewertungen von Legacy Vacation Resorts - Steamboat Hilltop

3 out of 5
Legacy Vacation Resorts - Steamboat Hilltop
1000 High Point Drive, Steamboat Springs, CO

Bewertungen

8.0

Sehr gut

395 von insgesamt 1066 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
401 von insgesamt 1066 Gästebewertungen haben eine Bewertung von 8 - Gut" "
167 von insgesamt 1066 Gästebewertungen haben eine Bewertung von 6 - Okay" "
68 von insgesamt 1066 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 1066 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.2/10

Personal & Service

8.2/10

Ausstattung

7.6/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Ungepflegter Zustand
Die übernachteten 1 Nacht in diesem Hotel. Das Hotel und die Zimmer sind sehr alt, ungepflegt, sehr hellhörig. Kochgerüche ziehen in alle umliegenden Appartements. Die Klimaanlage mag man nicht anschalten, das Ausziehsofa ist eine Katastrophe. Schade bei der eigentlich schönen Lage.
Antwort von Management am 20. Okt. 2015
Thank you for your comments. We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.

8/10 – Gut

Craig

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Good amenities, and probably used to be very nice. It’s still good, but this hotel could use a facelift and the addition of a bar/restaurant to become great. Free breakfast was advertised but actually not included.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von LVR Representative am 21. Mai 2024
Thank you for your feedback and for bringing this to our attention, Craig. We sincerely apologize for any confusion regarding the complimentary breakfast. We have reviewed our listing on Expedia, and it appears that complimentary breakfast is not listed as one of our amenities. We appreciate your kind words about our amenities and your suggestions for improvement. Rest assured that your feedback will be shared with our team for further consideration as we strive to enhance our guests' experiences. If you have any other questions or concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

10/10 – Hervorragend

Conner DeNale

Aufenthalt von 1 Nacht im April 2024
Antwort von LVR Representative am 6. Mai 2024
Thank you for your perfect rating, Conner! We are thrilled to hear that you enjoyed your stay with us and should you have any questions or concerns, please contact us directly. We hope to host you again!

8/10 – Gut

Igal

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It's a nice location and we were ok. The good aspect of this place is that there is a shuttle running between the hotel and the ski resort
Aufenthalt von 7 Nächten im März 2024
Antwort von LVR Representative am 2. Apr. 2024
Thank you for sharing your feedback with us, Igal. We're pleased to hear that you found our location convenient and that you were satisfied with the shuttle service provided to the ski resort. If there are any specific areas where you believe we can improve to enhance your experience and potentially earn a higher rating in the future, please don't hesitate to let us know. Your input is invaluable to us as we strive to continually enhance our offerings and services. We hope to welcome you back for another enjoyable stay in the future.

6/10 – Okay

B

Mit der Familie gereist
Property needs to be updated, It's very dated and the sofa beds are extremely uncomfortable.
Aufenthalt von 1 Nacht im März 2024
Antwort von LVR Representative am 26. März 2024
Thank you for your feedback, B. We appreciate your honesty regarding the need for updates and the comfort of the sofa beds. We'll take your comments into consideration as we strive to improve our property for future guests. We would like to mention that our Suites property in Steamboat offers newly renovated units that may suit you needs better. We hope we have the opportunity to better serve you in the future.

8/10 – Gut

Lauren

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We got a 1 BR, that came with 2 bathrooms and a kitchen (stove, microwave, pots/ pans, mixing bowls, baking dish, table and 4 chairs). Plenty of closet space. The showers and carpet were a little outdated, the blinds didn’t block out the spotlight next to the window. I really appreciate the balance with environmentally conscious. The sauna wasn’t working, the bus schedules was a little inconvenient. We had a great time all in all. Really appreciated having a shuttle option. Safeway was nearby and great restaurant options on each side.
Aufenthalt von 2 Nächten im März 2024
Antwort von LVR Representative am 18. März 2024
Thank you for your detailed feedback and rating, Lauren! We're glad to hear that you enjoyed the amenities and convenience of our property. We apologize for any inconvenience caused by the outdated showers and carpets, as well as the issues with the sauna and bus schedules. Your comments are valuable to us, and we will address these concerns to improve our services for future guests. We're pleased that you had an overall great time and appreciated the shuttle option and nearby amenities. If you have any further feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We would like to mention that we do have newly renovated units at our Suites location in Steamboat, should you travels bring you back. We hope to host you again!

6/10 – Okay

Summer

Mit der Familie gereist
The Lodge felt very dated and small. Even through there were two “bedrooms” if felt cramped for our family of four. Definitely needed to be better maintained.
Aufenthalt von 1 Nacht im März 2024
Antwort von LVR Representative am 12. März 2024
Thank you for sharing your feedback with us, Summer. We are sorry to hear our resort did not meet your expectations in terms of size and maintenance. We take your comments seriously and will review our facilities to make necessary improvements. We would like to highlight that we do have newly renovated units at our Suites location in Steamboat that may accommodate your needs better. Your insights are invaluable, and we appreciate your honesty. If your travels bring you back to the area, we hope you might consider giving us another opportunity to provide you with a more spacious and well-maintained experience.

10/10 – Hervorragend

Carlos

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
David of front desk was a very kind and serve all the information
Aufenthalt von 1 Nacht im März 2024
Antwort von LVR Representative am 11. März 2024
Thank you for your positive feedback, Carlos! We're delighted to hear that David from the front desk provided excellent service and information. If you have any more comments or if there's anything else we can do for you, please feel free to let us know. We look forward to welcoming you again in the future!

8/10 – Gut

Kimberly

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It’s close to nearby areas stores and restaurants, shuttle drivers were amazing but they tend to ghost once you leave
Aufenthalt von 3 Nächten im Februar 2024
Antwort von LVR Representative am 27. Feb. 2024
Kimberly, thank you for taking the time to share your experience. We appreciate your positive feedback on the proximity to nearby areas and the shuttle service. We apologize for any inconvenience regarding the shuttle drivers' availability. Your feedback is valuable, and we'll use it to improve our services. If you have any additional comments or suggestions, please feel free to share. We hope to welcome you back for an even better stay in the future.

4/10 – Schlecht

Jim

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It was old, dumpy, didn’t look like the picture, run down. The shuttle was fantastic on time, friendly, on call.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von LVR Representative am 20. Feb. 2024
Jim, thank you for your review. We apologize for any inconvenience you experienced during your stay. We understand the importance of accurate representations and a comfortable environment. We appreciate your feedback and take it seriously. If you are planning to visit the area again, we recommend checking out our Suites property in Steamboat. We've undergone a complete renovation, and the rooms have been completely updated, providing a more modern and comfortable experience. We hope you give us another opportunity to exceed your expectations. Thank you for sharing your thoughts.

10/10 – Hervorragend

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Love ev chargers for guests and very friendly and helpful staff
Aufenthalt von 2 Nächten im Februar 2024
Antwort von LVR Representative am 19. Feb. 2024
Thank you for your positive feedback! We're delighted to hear that you appreciated the EV chargers for guests and that our staff were friendly and helpful. If you have any further comments or suggestions, feel free to share. We hope to welcome you back for another great experience in the future!

4/10 – Schlecht

Myron

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Won't visit here again.
Our first impression was made by the horrible condition of the road that must be used to reach the hotel. It is full of potholes and has a foot tall buildup of ice that crosses the entire road about 20 feet from where you turn onto it from hwy 40. Dangerous! There is no easy way to unload your luggage and transport it from car to your room. Only one ramp on one end of the building that is far away, at least 150 feet, from an elevator. No ramp near the front doors, so you have to carry your luggage up the stairs to reach the elevator. No porter service was available. Front desk people were very nice. One of the two elevators always stunk of marijuana smoke. The view from the room was lovely. The room was very worn out from carpet to appliances to lighting. The bedroom was so small we couldn't fit our suitcases into it. It was upstairs, so every trip to the bathroom required descending and climbing stairs. Awful design.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von LVR Representative am 19. Feb. 2024
Myron, we appreciate you sharing your detailed feedback, and we apologize for any inconveniences you experienced during your stay. It's disheartening to hear about the condition of the road and the challenges with unloading luggage. Your comments about the worn-out aspects of the room, the elevator odor, and the room design are valuable, and we will use them to address areas that need improvement. We apologize for not meeting your expectations, and we hope you'll give us another opportunity to provide you with a better experience in the future. We would like to inform you that we do have another property in Steamboat called Legacy Vacation Resorts Suites that has been newly renovated - based upon your review we believe this would match your needs better. Thank you for choosing to stay with us.

8/10 – Gut

Robert

Aufenthalt von 2 Nächten im Februar 2024
Antwort von LVR Representative am 21. März 2024
Thank you for taking the time to leave us a rating, Robert. We are pleased to hear that you enjoyed your stay with us. Should you have any questions or concerns, please do not hesitate to reach out to us directly. We hope to host you again!

8/10 – Gut

Doren

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent shuttle service to Steamboat Springs skiing. We had a studio with use of a nice limited kitchen and small dining table. The room was rather shabby but very clean and comfortable.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von LVR Representative am 16. Feb. 2024
Doren, thank you for taking the time to share your experience! We're glad to hear that you enjoyed the excellent shuttle service to Steamboat Springs skiing and found the room clean and comfortable. We appreciate your feedback and will certainly look into any areas that may need improvement. We hope to welcome you back for another stay in the future.

8/10 – Gut

Karen

Gut: Sauberkeit und Komfort des Zimmers
4 days skiing
Check in was easy & staff were helpful. Room was good & comfortable. The pool & hot tubs were nice after a day skiing. The shuttle to the ski slopes was very good & efficient. Only down side was our room was near rooms with pets & there was often a dog barking or whimpering. This was not expected on the 5 th floor. I would stay again
Aufenthalt von 4 Nächten im Februar 2024
Antwort von LVR Representative am 15. Feb. 2024
Thank you for taking the time to share your positive experience with us, Karen! We are delighted to hear that your check-in process was smooth, and you found our staff helpful. It's wonderful to know that you enjoyed the comfort of your room and the amenities, including the pool and hot tubs. We sincerely apologize for any disturbance caused by nearby rooms with pets. Your feedback is valuable, and we will look into ways to minimize such occurrences in the future. We appreciate your understanding and are grateful for the opportunity to host you. We look forward to welcoming you back for another enjoyable stay.

8/10 – Gut

Terrance

Gut: Sauberkeit
Ther people were great -- very helpful, very responsive. Place is beginning to show age. Good basic ski lodge, nothing fancy.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von LVR Representative am 13. Feb. 2024
Thank you for taking the time to share your experience Terrance. We're glad to hear that the staff was helpful and responsive during your stay. Your feedback about the aging aspects of the property is valuable, and we appreciate your honest assessment. If there's anything specific you'd like to highlight or if there are areas where you feel improvements could be made, please let us know by reaching out to us directly. We're committed to providing a comfortable and enjoyable experience for our guests. We hope you had a great time skiing and that you consider staying with us again in the future!

10/10 – Hervorragend

Griffin

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice property
Aufenthalt von 3 Nächten im Februar 2024
Antwort von LVR Representative am 13. Feb. 2024
Thank you for your positive feedback Griffin! We're delighted to hear that you found the property very nice. If you have any specific highlights or if there's anything in particular you enjoyed about your stay, feel free to share. We appreciate your choice to stay with Legacy Vacation Resorts, and we hope to welcome you back for another pleasant experience in the future!

4/10 – Schlecht

Casey

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
First of all we paid a lot for this room because it was one of the only ones left in steamboat springs. Then when we got there the front desk lady kept telling me how much we paid and how surprised she was. The room was so dirty! The carpet had hair balls on it so clearly no one had vacuumed before we stayed. Then my husband found a dead wasp in the corner which must have been there for awhile since it is February. All the amenities were not very clean either and the pool was so cold my kids couldn’t stay in very well. I definitely won’t stay there again!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von LVR Representative am 5. Feb. 2024
Thank you for bringing your concerns to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. We are committed to providing a clean and comfortable environment for our guests, and it's disheartening to hear that we fell short of your expectations. We have shared your feedback with our housekeeping team to ensure that we address the cleanliness issues you encountered. Your comments regarding the pool temperature have also been noted, and we will investigate to ensure it meets our standards for guest comfort. We appreciate your honesty, and we want to assure you that we take your feedback seriously. If you would like to discuss your experience further or if there's anything specific you'd like us to address, please feel free to reach out to us directly. We value your feedback and would welcome the opportunity to make things right.

4/10 – Schlecht

Alexander

Mit der Familie gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Completely underwhelmed and frustrated.
The shuttle to and from the resort was unreliable. There was fungus growing in the hot tub. The curtain for the shower was too short and made a huge mess in the bathroom. Kind of a nice view, but for the money, there are far better options nearby.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von LVR Representative am 22. Jan. 2024
We appreciate your feedback and are sorry to hear about the issues you encountered during your stay. We apologize for the unreliability of the shuttle service, the condition of the hot tub, and the inconvenience caused by the shower curtain. Your comments are important to us, and we will address these issues to improve the guest experience. We understand your concerns about the value for money, and we'll use your feedback to make necessary enhancements.Thank you for sharing your thoughts, and we hope to have the opportunity to better serve you in the future.

6/10 – Okay

Rachelle

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von LVR Representative am 11. Jan. 2024
Thank you for your rating. It seems like some aspects of your stay may not have met your expectations. We would love for you to reach out to us directly to discuss should you have any concerns or questions. Thank you for choosing us and we wish to invite you back in the future.

4/10 – Schlecht

alex

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von LVR Representative am 9. Jan. 2024
We are sorry to hear that your experience didn't meet your expectations. If there's anything specific you'd like to address or if you have any feedback to share, please feel free to reach out. We value your input and aim to improve based on our guests' experiences

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von LVR Representative am 9. Jan. 2024
Great to hear you had a wonderful experience! If you ever have any feedback or comments you'd like to share in the future, we're here and eager to hear from you. We hope to welcome you back in the future!

10/10 – Hervorragend

McKenzie

Mit der Familie gereist
Great staff and shuttle to mountain.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von LVR Representative am 4. Jan. 2024
We're thrilled to know you had a positive experience with our staff and enjoyed the convenience of our shuttle service to the mountain. If there's anything else we can assist you with or if you plan to visit again, please feel free to let us know. We appreciate your feedback and hope to welcome you back soon!

8/10 – Gut

Brennan

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Great service, great staff, old property
Overall stay was very positive. Staff was excellent (kudos to David at reception). Rooms were very well sized. Property as a whole is very outdated. Stove and oven were so old that they weren’t useable. Pool hot tub area on the older side as well. Awesome location especially with the shuttle service. Shuttle was very easy to use and was especially attentive at night for going into town.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von LVR Representative am 4. Jan. 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that our staff, particularly David, provided excellent service and that you appreciated our convenient shuttle service. However, we regret to learn about the concerns regarding the outdated aspects of our property, such as the stove and oven. Your comments are valuable, and we'll use them to focus on improvements to ensure a more enjoyable experience for our guests in the future. We hope to welcome you back and offer an even better stay next time.

6/10 – Okay

Justin

Mit der Familie gereist
Gut: Sauberkeit
Don't ever torture anyone by putting them on the sofa bed!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von LVR Representative am 11. Dez. 2023
We apologize for any discomfort you experienced with the sofa bed. We understand the importance of a good night's sleep, and we regret if the sofa bed did not meet your expectations. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our accommodations. If there's anything else you'd like to share or if there are specific areas where we can enhance your experience, please let us know. We appreciate your input and hope to have the opportunity to provide a more comfortable stay in the future.

10/10 – Hervorragend

Amanda

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von LVR Representative am 9. Nov. 2023
Thank you for taking the time to share your feedback! If you have any specific comments or concerns in the future, feel free to let us know. We appreciate your positive rating!

8/10 – Gut

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good location, great views for your morning coffee! Friendly staff.
Antwort von LVR Representative am 8. Nov. 2023
We appreciate your positive feedback about your recent stay at our hotel. It's wonderful to hear that you enjoyed our good location, great views, and the friendly staff. We always strive to provide a pleasant experience for our guests. Should you have any additional comments or suggestions to make your next visit even better, please don't hesitate to share them. We look forward to welcoming you back and ensuring you have another enjoyable stay.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Decent stay for the price and space you get.
Hotel staff was awesome and willing to help at all times. Hotel itself is old with some modern updates. The doors had some space between them and the frames. Its clean, minus the pool which was full of bugs. My daughter wouldnt swim in it. Beds were comfortable and clean. No hot water in the morning.
Aufenthalt von 1 Nacht im November 2023
Antwort von LVR Representative am 8. Nov. 2023
Thank you for sharing your feedback regarding your recent stay at our hotel. We're delighted to hear that our staff provided excellent service and that you found the beds comfortable and clean. However, we apologize for the issues you encountered with the pool, door gaps, and the hot water in the morning. Your comments are valuable to us as we work to improve our guests' experience. Rest assured that we will address these concerns to enhance the quality of our services. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 – Okay

Courtney

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von LVR Representative am 30. Okt. 2023
Thank you for leaving a rating. If you have any specific comments or suggestions to share in the future, please don't hesitate to reach out. We're here to ensure that your stay meets your expectations.

6/10 – Okay

Kathleen, Leesburg

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
interesting property. Did not like the stairs up to bedroom. Laundry was free
Aufenthalt von 1 Nacht im September 2023
Antwort von LVR Representative am 11. Okt. 2023
Thank you for taking the time to share your feedback.We're pleased to hear that you found our property interesting and appreciated the complimentary laundry service. We acknowledge your concern about the stairs to the bedroom, and we'll take this into account for future considerations and improvements.Looking forward to welcoming you back and addressing any concerns you may have.

10/10 – Hervorragend

Marlene, Grand Junction

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
BBQ grills were nice. Having two hot tubs gave more folks an opportunity to soak. The staff were pleasant.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von LVR Representative am 9. Okt. 2023
Thank you for sharing your positive experience.We're glad you enjoyed our BBQ grills, the availability of two hot tubs, and that our staff contributed to a pleasant stay. Your satisfaction is our priority, and we're delighted to have provided you with a relaxing and enjoyable time.Looking forward to welcoming you back for another pleasant stay.

10/10 – Hervorragend

Gerardo

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von LVR Representative am 9. Okt. 2023
We are glad you enjoyed your stay! We appreciate you choosing Legacy Vacation Resorts and hope to see you in a future stay!

10/10 – Hervorragend

Barbara J

Aufenthalt von 1 Nacht im September 2023
Antwort von LVR Representative am 30. Okt. 2023
Thank you for your positive rating! We're delighted to see that you had a great experience during your stay. If you have any further feedback or comments in the future, please feel free to share them with us. We look forward to welcoming you back on your next visit.

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Really nice property. We felt like we had our own little apartment.
Aufenthalt von 4 Nächten im September 2023
Antwort von Mary am 5. Okt. 2023
Thank you Mark for choosing Legacy Vacation Resorts. We're delighted you enjoyed your suite and your stay with us!

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Really nice place. I feel like we’ve rented a really spacious condo. The staff is really friendly and accommodating.
Aufenthalt von 1 Nacht im September 2023
Antwort von Mary am 3. Okt. 2023
Thank you Mark for taking your time to provide us with feedback on your most recent stay at Legacy Vacation Resorts. We pride ourselves in providing a positive guest experience and are delighted to hear that you were able to experience this while at our resort.

6/10 – Okay

Melissa

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Awful mattresses, back and neck issues all day
Hotel staff was very friendly and the hotel was very clean. We appreciated the free laundry room as well as the pool and hot tub and lawn games though we did not use those. The beds however were so uncomfortable. I do not have a bad back and upon waking my low back and neck have been very jacked up. We did not use the kitchen as we were there only for 1 night so I cannot comment on that aspect. The only positive rating of this review goes to the hotel staff for customer service and attention to detail with cleaning the hotel. Please get new mattresses.
Aufenthalt von 1 Nacht im September 2023
Antwort von Mary am 3. Okt. 2023
Thank you Melissa for taking the time to rate your stay with us and your valued feedback. We apologize that you were not able to get the rest you desired during your stay. Your feedback is very important to us and will be forwarded to our Resort Management Team for review.

10/10 – Hervorragend

Yilber

Aufenthalt von 1 Nacht im September 2023
Antwort von LVR Representative am 11. Okt. 2023
Thank you for your 5-star rating!We're thrilled to know that you had an exceptional experience during your stay. If there's anything specific that contributed to this, we'd love to hear it. We look forward to hosting you again for another fantastic visit.

6/10 – Okay

Kristina

Mit der Familie gereist
Filled out the app requesting new towels. The request was always completed but never got new towels
Aufenthalt von 3 Nächten im September 2023
Antwort von Mary am 27. Sept. 2023
Thank you Kristina for taking the time to rate your stay with us and your feedback. We apologize that your requests were not completed in a timely manner. Your valued feedback is very important to us and will be forwarded to our Resort Management Team for review.

4/10 – Schlecht

Molly

Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Kristin

Aufenthalt von 4 Nächten im Mai 2023
Antwort von Mary am 6. Sept. 2023
Thank you Kristin for choosing Legacy Vacation Resorts!

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Mary am 31. Aug. 2023
Thank you Cynthia. We’re delighted that you enjoyed your stay with us!

10/10 – Hervorragend

Kevin C.

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good lighting, comfortable beds and furnishings. Nice staff
Aufenthalt von 1 Nacht im August 2023
Antwort von Mary am 18. Aug. 2023
Thank you Kevin. We appreciate your feedback in regards to your stay with us.

10/10 – Hervorragend

Laurel

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The front staff is nice and helpful. The owning corp is very efficient with their finances the stained carpets in hallways are the same as 2020.
Aufenthalt von 1 Nacht im August 2023
Antwort von Mary am 14. Aug. 2023
Thank you Laurel for taking the time to rate your stay. Your experience is very important to us and will be forwarded to our Resort Management Team for review.

8/10 – Gut

Lissa

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Mary am 9. Aug. 2023
Thank you Lissa. We appreciate you choosing Legacy Vacation Resorts!

8/10 – Gut

CRAIG

Gut: Sauberkeit und Komfort des Zimmers
Room was very nice and clean. My only problem was there was no water pressure in the shower and the toilet did not flush very well.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mary am 9. Aug. 2023
Thank you Craig for taking the time to review your stay. Your feedback is very important to Legacy Vacation Resorts and will assist us in improving future guest experiences.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Great Location, but Limited for Disability Access
Well located, beautiful property, and friendly staff. The only limitation is that they cannot guarantee a disability accessible unit. We called multiple times in the days leading up to our reservation trying to confirm our unit would be accessible, and were always told that it was not guaranteed but that we would be given priority to the rooms on the first floor. This caused a bit of needless stress, but ended up working out fine.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mary am 4. Aug. 2023
Thank you for taking the time to rate your stay with us and your valued feedback. We apologize for any added stressed caused by the process of assigning your suite. We do always try our best to accommodate our guest's requests, but we have to ensure that it is communicated just in case there is any unforeseen challenges with our suites. Your feedback is very important to us and will be forwarded to our Resort Management Team for review.

8/10 – Gut

Paolo

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Camera grande, bagno ok, pulizia ok. Piscina e area wellness niente di che. Palestra carina. Struttura datata, posizione che obbliga a muoversi con la macchina
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mary am 4. Aug. 2023
Grazie Paolo per aver dedicato del tempo per valutare il tuo soggiorno con noi e il tuo feedback. Il tuo prezioso feedback è molto importante per noi e verrà inoltrato al nostro team di gestione del resort per la revisione.

10/10 – Hervorragend

Sarah

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mary am 28. Juli 2023
Thank you Sarah for choosing Legacy Vacation Resorts!

4/10 – Schlecht

Michael D

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The person checking us in was friendly but only person there. The line checking in was long and people were frustrated. The hotel needs more staff checking guests in Hotel needs an update
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mary am 28. Juli 2023
Thank you Michael for taking the time to review your stay. Your feedback is very important to Legacy Vacation Resorts and will assist us in improving future guest experiences.

8/10 – Gut

stephen

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Great place to stay in Steamboat Excellent front desk. Clean, nice linens, towels and toiletries. Only one complaint...needs new carpeting
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mary am 24. Juli 2023
Thank you Stephen. Glad you enjoyed your stay! Your valued feedback is very important to us and will be forwarded to our Resort Management Team for review.