Hotel Store Heddinge

"The hotel is fine for a quick overnight stay. When I called ahead, I requested a sea-view room, which I didn’t get — not a big deal, as I was exhausted and just needed to sleep. The next morning, around 8:15am, I asked for a complimentary/ free late checkout at 10:30am instead of 10am. The receptionist agreed, so I was surprised when, during checkout at 10:30, I was suddenly asked to pay about one hundred and fifty DKK. My friends and I were shocked. The same staff member had told me it could be free. I even reminded her, but a few minutes later she insisted we still had to pay. We didn’t want to argue since we were in a rush for an appointment, so i paid and left — but I was extremely disappointed. As someone who works in a 5-star hotel, I know how late checkouts work and how important a staff member’s word is to a guest. Being told it was free and then being charged anyway felt unacceptable and honestly quite unpleasant. In the car, my friends kept asking why we were charged when it was clearly granted for free. No amount of “SORRY” from the hotel will refund my money. Future guests:When you request something, make sure a second person is present to confirm what was said, in case the hotel changes its stance later. Cheers!"

"Chambre spacieuse et confortable "

"Hotel is Nice and very well localed by the motorway and only 20mn from Copenhague City center. Still The rooms are basic, need rénovation, overrated Price for sure"

"Il manque une TV Il manque une inscription pour dire ou se situent les chambres depuis la reception"

"Très bien, au calme, proche centre commerciale (très grand) et proche métro 👍👍"

"Hôtel très bien pour une nuit en solo proche de l'aéroport. Si vous êtes 2 n'essayez même pas où sinon il ne faut pas être claustrophobe. Ça dépanne bien mais pas plus d'une nuit. Le petit déjeuner est bien garni c'est le seul point positif."

"Hôtel très sympa sur parcours de golf au calme Bémol pour la literie un peu trop molle et hygiène du frigo "

"C’est hôtel classique qui niveau prix est intéressant pour Copenhague. Attention il est loin du centre ville mais il reste beaucoup moins cher que les options en ville. Le personnel est sympathique. Les chambres sont classique , plutôt confortable mais le seule bémol et le fait qu’il n’y a pas de store ou rideau obstruant à 100 % donc on est réveillé très tôt le matin. "

"État correct, ancien Zleep Hôtel, pas aux standards de la nouvelle enseigne, pas de réception physique.. c’est pas un Formule 1!"