« We are 55 years old and we have been fortunate to be travelling all our life. As such, with Fernando of the Hotel Palace , we have very rarely experimented such an excellent service from an hotel manager. Fernando did everything he could to guide us and assist us. Located at 5 minute walk from the main street, the hotel was super clean, breakfast was excellent and full of personal details worthy of a 5 star service.
Here are examples of the types of services provided to us by Fernando:
Bring...
« This hotle is fantastic lovely people that work here
Very helpful with booking tours ect .
To rooms are so fantastic, comfortable bed canât get any better and good breakfast. »
« Great beautiful accommodation, very clean, big rooms, near city center but also quiet.
The owners couple is really great and helpful in anything. »
« Very nice little boutique hotel, very well located in Puerto Ayora. Exceptionally attentive staf and clean, ample room. Our tour was canceled due to a tsunami warning. The staff quickly found an alternative activity for us. »
« The front desk (young men) are really professional helpful and nice, besides the property manager was very professional and helpful thanks Fernandina I highly recommend »
« Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galåpagos. »
« Het hotel is in maart 2025 geopend. Staat is uitstekend, alleen is er nog geen ontbijt bij het hotel mogelijk (wordt nog verbouwd) maar het ontbijt wordt aangeboden bij een hostel vlakbij (kwaliteit van ontbijt is beperkt).
Personeel is jong en vriendelijk. Zwembad en jacuzzi zijn fijn, maar het zwembad is niet verwarmd (en dus fris). Maken een gezellig kampvuur als je daarom vraagt en kunnen ook diner opties organiseren voor in het hotel.
Wij hebben heel er genoten van ons verblijf. »
« We had a lovely night at the lodge. It was a family run hotel who made us feel so welcome.
The bed was huge and comfortable, the family were on hand for absolutely anything. They even came running out with umbrellas as we headed out for a walk in the rain.
The food was fresh and delicious. Breakfast was served outside our room on the veranda, which was fantastic and quite simply the best omelette I have ever tasted.
We arranged a pick up from the pier, which was provided at a very...
