The resort is good in total. Staff and service is nice and friendly. They helped us on everything we asked for. Room was good. We had not a villa but a regular one. There is a free shuttle to Ubud which we used one day. This worked very well. Thank you :)
La comida del restaurante estĂĄ muy rica, tienen muy buen servicio, la ubicaciĂłn estĂĄ un poco alejada del centro pero no tenemos ninguna queja ya que todo lo demĂĄs estĂĄ excelente y siempre habĂa taxis cerca disponibles
Staff was so accomodating and nice. Felt well tsken care of dueing our stay. The villa qas wxactly as the pictures showed and we loved it. Only downside is other dining and shops are not wothin easy walking distance but that was also part of the appeal. We didnt want to be in the middle of the tourist hustle and bustle. This also allowed us to not get stuck in traffic when our driver took us to activitiee. Overall i wpuld stay here again!
Yuni and Meng Cat were awesome. We didnât realize we needed an adapter and they lent us one. Food was good. Itâs a little weathered but clean. We enjoyed our stay there.
The staff were great. The unit had a few niggles re safe and door and they were responsive and helpful. The 2 bedroomed unit was very good apart from a few minor probs with one door not closing properly. The ability to have your breakfast and meals delivered was very good. The food is good but not extensive menu. The location is a bit of a problem in terms of getting out and about Ubud but taxis cheap and hotel shuttle service good If you want to just relax at resort it is a great choice. well worth the money we paid
Karana is a very nice hotel. The room and bathroom area is well taken care of and practically new. The staff is very kind and were readily available when we needed something.
There are a few things that I think the property should work on. We stayed there for about 6 days so there are probably a lot of things that other travelers will not have to deal with. Breakfast that was offered was mediocre. The dinners that we ordered, except for the mei goreng, were also mediocre. The property is located on a busy street so if you are coming for total zen, you may want to upgrade to their villa away from the street instead of a room. Not much to do around. Their shuttle service can be a bit frustrating. They only have shuttles for free to Ubud and back to the hotel between 1-2 pm and 5-6 pm. If you are already in Ubud and call the hotel for pick up around these times, you will need to call them multiple times and give them at least a 30 min to hour notice due to traffic. Also, make sure you insist on speaking to the person in charge so that they pick you up on time. We had called for a shuttle about an hour before and we ended up waiting another 45 mins because the person we had initially spoken to never relayed the message. These are small issues that can be managed. We still enjoyed our time and made sure to eat in other restaurants in Ubud to make up for the hotelâs lackluster food and we used taxis that they called and paid them when we just wanted to get to Ubud earlier.