“Dear valued guest, First & foremost thank you for choosing Fairfield by Marriott Surabaya as your home away home. We are glad to know that our associates were delivered an excellent service to you during your stay. We are looking forward to serve you anytime soon. Regards, Wisnu Property Loyalty Ambassador

Dear David, Thank you for staying with us. We delighted to know that our overall facilities and service has made a lasting impression on you. It is a pleasure to have you as our guest and we look forward to welcoming you home on your next visit at Fairfield by Marriott Surabaya. Sincerely, TRIO AKBAR Front Office Manager

Thanks for staying with us. We appreciate your feedback!

Dear Yungil,Thank you for the positive review during your stay with us at Fairfield Surabaya.We are delighted to hear that you had a pleasant experience. It will certainly motivate us to consistently deliver excellent service and products.We look forward to welcoming you and your family again in the future

Dear Valued Guest,Thank you so much for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations and fell below our usual cleanliness standards. Your insights are invaluable in helping us improve and ensure a better experience for you next time. Wishing you a wonderful day ahead and take care!

Dear Arru,Thank you for the positive review during your stay with us at Fairfield Surabaya.We are delighted to hear that you had a pleasant experience. It will certainly motivate us to consistently deliver excellent service and products.We look forward to welcoming you and your family again in the future

Dear 친절,Thank you for the positive review during your stay with us at Fairfield Surabaya.We are delighted to hear that you had a pleasant experience. It will certainly motivate us to consistently deliver excellent service and products.We look forward to welcoming you and your family again in the future

Dear nstbio,Thank you so much for sharing your feedback with us. We truly value your input, and if there are specific areas you believe we can enhance, we'd love to hear more. Your insights are invaluable in helping us improve and ensure a better experience for you next time. Wishing you a wonderful day ahead and take care!

Dear Jeremy Albert,Thank you for the positive review during your stay with us at Fairfield Surabaya.We are delighted to hear that you had a memorable experience. It will certainly motivate us to consistently deliver excellent service and products.We look forward to welcoming you and your family again in the future

Dear Evander,Thank you so much for sharing your feedback with us. We are delighted to hear that you had a pleasant experience. t will certainly motivate us to consistently deliver excellent service and products.We look forward to welcoming you and your family again in the future.

Dear Hasianni,Thank you for your feedback. We're glad to hear that you had an overall positive experience during your stay. Please don't hasitate to contact us should you have any suggestion on the spesific area that we could improve. We hope to have the opportunity to welcome you back in the future an provide an even better experience.

Dear Ms. Tracey,Thank you for sharing your positive experience with us. We're glad we could contribute to your overall positive experience. Should your travels bring you back to the area, we'd be honored to host you again.

Dear Long Ting,We apologize for the inconvenience you experienced during your stay. Thank you for bringing this to our attention. Please be assured that we take this issue seriously and have worked on pest control to ensure a comfortable environment for our guests. We sincerely apologize for the inconvenience and hope you have better days ahead.

Dear Long Ting,Thank you for sharing the issue to our attention. We regret to hear about the bug issue in your room and the lobby during your stay. It's been shared with the related department to take corrective and immediate action. Once again thank you for the input. Wish you have a wonderful week.

Dear Fransiscus,Thank you for your amazing feedback. We're delighted to hear that you had a great experience with our service. We hope to welcome you back soon!

Dear Mr. Atsushi.Thank you for choosing us and sharing your positive experience! We're glad to hear that your stay was enjoyable. It's our goal to provide a comfortable and stress-free experience for our guests.We look forward to welcoming you back for another pleasant stay.Warmest,

Dear Suprihatin,Thank you for leaving us your feedback. We appreciate your support and look forward to welcoming you back in the future. Take care!

Dear Mr. Marcus, Thank you for your positive feedback. We truly apreciate it and we are looking forward to welcoming you back! Take care.

Thank you for the review. Appreciate it!

Dear Values Guest, We are sorry to know that you experienced several things that did not work to our usual standard. Thank you for the feedback and for bringing this to our attention. It has been shared with the department concerned to do corrective actions. Once again thank you and have a great day!

Dear Kenny, Thank you so much for the review. Appreciate it. Looking forward to welcoming you back. Warmest Regards,

Dear Raymond, Thank you for taking the time to review us. We regret to know about the food issue. We have shared with the culinary team your concern thus we can evaluate and do corrective actions. Thank you for bringing this to our attention. Have a great day and take care! Warmest Regards,

Dear Valued Guest, Thank you for taking time and reviewing us. We regret to know that several things did not work as our usual standard. Thank you for bringing this to our attention thus we can evaluate and do corrective action. Once again thank you for the input for improvement. Take care.

Dear Ms. Victoria, Thank you for taking time and review us. Thank you also for bringing your concern to our attention. We regret to know there are something was not in place as our usual standard. Those will be our input for improvement. Thank you.

Dear Hendra, Thank you for rating. Looking forward to welcoming you back.

Dear Valued Guest, Thank you for taking time and review us. It is great to know that you enjoyed your stay. Looking forward to welcoming you back. Take care.

Saudari Indriayu Yang Terhormat, Terima kasih telah meluangkan waktu untuk mengulas hotel kami. Kami mohon maaf atas beberapa hal yang terjadi di luar standar. Terima kasih telah menyampaikan kepada kami sehingga kami dapat mengevaluasi dan berbagi ke tim untuk ditindaklanjuti. Mengenai permasalahan parkir akan menjadi catatan kami untuk kami sampaikan ke pengelola gedung. Sekali lagi kami mohon maaf atas ketidaknyamanan yang timbul, dan semoga perbaikan-perbaikan yang terus kami lakukan membawa berubahan berarti untuk layanan terbaik kami. Semoga Anda dalam keadaan sehat dan melewatkan hari-hari dengan menyenangkan. Terima kasih.

Dear Jason, Thank you for your positive feedback. Looking forward to welcoming you back. Take care and have a great day!

Dear Johannes, Thank you for your review. We really appreciate it. Have a nice days!