Hôtels avec parc aquatique à Surfer's Paradise, Gold Coast

« Amenities were average. Upon return to the property on Sunday the keys to the unit did not work. Upon contacting the after hours number, I was unimpressed to be told I would have to wait until the office opened on Monday at 9am to have the matter addressed. After much further discussion it was agreed that a locksmith would be called. He arrived four hours after my first notification of the issue and provided a temporary fix to the lock. »

« Overall, several things did not go well, mostly related to amenities and the general experience rather than the location. Noise was a major issue due to the lack of soundproofing, with late‑night parties and a very loud washing machine spin cycle that sounded like a jackhammer disrupting our stay. Maintenance and functionality were also problematic: the shower door did not close properly, the dryer and air conditioning were unreliable, the safe in the main bedroom did not work, and there was...