Hôtel près de Surrey Arts Centre, Vancouver, Vancouver

« From the moment we arrived, this hotel impressed us. The staff were warm, welcoming, and made a point of addressing me by first name, which was a lovely personal touch. The woman who checked us in was incredibly friendly and helpful. I wish I had caught her name because she truly made a great first impression and deserves a shoutout! Being a brand new property, everything felt fresh and immaculate. Our room was spotless, and the views of Mt. Baker from the lobby and rooftop were breathtaking,...

« On the page we made a reservation with characteristics that didn’t fit the reality. Note that we’re certain we stayed at the address on the advertisement. The cleanliness of the bedsheets, body towels, and floors was poor. The towels were dirty and smelt bad — we couldn’t use them. The bedsheets were torn and stained. The floors were stained. The rug had used bandaids stuck on it. The person in charge seemed evasive as to how to get to the parking on the backside of the property. Plus,...

« L’emplacement est très loin du centre-ville de Vancouver et la durée des trajets en transport en commun sont très longs (2hres). La salle de bain était sale et le reste de l’appartement était correct. La pièce extérieure (solarium) n’était pas chauffée donc impossible d’y manger le matin (il faisait froid lorsque nous sommes allés à Vancouver). Le propriétaire n’est pas très compréhensif. Nous avions loué 2 nuits, une à notre arrivée et l’autre à notre départ. Nous avons voulu annuler notre...

« Cet hébergement est propre et récent. Le personnel est très professionnel. Les chambres sont bien équipées et moderne. Très bonne adresse dans le Surrey. Café et restaurant au niveau du lobby. Sky train à 5 minutes. Le parking sous-terrain est très pratique. Nous recommandons cet hôtel et une mention spéciale au personnel très agréable et souriant. »

« Chambre tres propre, tres bon dejeuner et personnel gentil et souriant »

« L'eau chaude prenait du temps à arriver. La chambre était propre et spacieuse. Le déjeuner était bon et varié. »

« Vaisselle insuffisante »

« We stayed at this apartment with our young kids after a day at the aquatic centre. When we arrived, we were surprised at the condition of the rooms. The bathroom had several (pubic) hairs all around the baseboards and tub, toothbrush splatters on the mirror, unswept/mopped floors, etc. I wish I’d thought to take more photos. There were not enough towels, pillows nor blankets for our group. Thankfully, we packed a cooler with snacks since the kitchen is not equipped for meal prep. Perhaps worst...

« For the price in this area it is ok. To have a nice stay you need good neighbours because the eall are not very well isolated »

« generally speaking all ok , simple breakfast , quiet environment »

« Le transport en commun à proximité très avantageux, ce qui était aussi un inconvénient, à cause du bruit tard le soir et tôt le matin. Quartier industriel à proximité avec des trains de marchandises. »

« The bed was really comfy, the price was good at $130 a night. Came for softball tournament with my daughter. Staff was nice but hotel was really run down and didn't feel safe in the area. Lots of noise from the highway and thin walls so heard creepy guy upstairs with a hooker. Door dead bolt lock was broken and outside of door was broken and looked like someone had broken into room bent door frame, TV was working but kept shutting off due to someone trying to hack into the wifi with there phone...

« Pour le prix la chambre était correcte. Lit confortable. Bruyant à cause de traffic. »

« Nul »

« Clean »

« qwerty »

« Très bien! »