Hôtel près de Demeure historique Surrey House, Norwich, Norwich

« Qualite du service Emplacement »

« Charming hotel but there was no heating in the bathroom which was very cold (10 C). You can feel the freezing cold through the windows and walls. »

« Kitchen and bathroom are okay. Didn't end up using the kitchen due to great choice of food to eat. »

« Proximity to the train station is quite nice and the staff were very friendly. Unfortunately, I can’t recommend this hotel because the room itself was not well maintained. There was black mould growing in the shower because it wasn’t properly sealed. I also couldn’t find a pillow that was very comfortable. But the most frustrating part was there was an intermittent and very loud rumbling sound in my room that kept me awake almost the entire night. I turned off my AC but that didn’t stop it. The...

« Walking distance to the downtown restaurants and historical sights. »

« Pas de commentaires »

« Hôtel tout à fait correct situé près de la gare, dans un quartier calme avec un bon pub et un bon café à proximité. J'ai pu visiter la ville à pied sans problème. Seul bémol : l'oreiller pas terrible, car tout plat. »

« The room was brutally hot during our stay, which didn't make for restful sleep. However, the staff were brilliant and provided us with brand new fans, and bottles of cold water which helped the kids get to sleep. The room itself is in need of a deep clean. We had a family room - the beds were really comfortable with clean bedding and towels. All of the staff we met were very friendly, helpful and accommodated my requests, which really improved our overall experience here. Please install ac...

« The property it self was nice once you worked out the maze of entrances and where to find the Keys. Whilst there is parking it can be tight to navigate. upon arrival I was accosted by what I assume was a fellow guests looking for help in checking in, as it self check in. I felt a little swarmed and uncomfortable. The room itself was nice and spacious, clean and functional. Very Warm however due to the hot weather and a lack of aircon. Later in the evening the Fire Alarm went of apparently...

« Overall a satisfactory stay but disappointing to find that our room was on the top floor despite our request for one on the ground floor. »

« It was very homely and uncluttered. »

« Parfait »

« I cannot leave more than 2 stars because there is no on-site coin laundry machine, and none in walking distance. Staff was excellent; my room didn't have a mini-fridge, but they were willing to let me put food into their private one in staff break room. Room #16 had no WIFI signal reception (The closest AP is about 60m away). Long term luggage storage service available on site via Stasher »

« There is a nightclub downstairs. It was very noisy and in an unsavoury part of town. The stairs to the rooms are steep and narrow. »

« The room was spacious and clean and relatively quiet given that the 'hotel' ( consisting of 4 houses dotted around 3 streets was next to a busy road. The buildings looked tired and needed some updating. There is no reception desk and you will not see a person - everything is done on WhatsApp. No breakfast room and you need to order it 48 hours before - no service and 'character' - still location is good and central »