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Bewertungen von Nomads Sydney - Hostel

1 out of 5
Nomads Sydney - Hostel
477 Kent St, Sydney, NSW

Bewertungen

6.8
75 von insgesamt 371 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
125 von insgesamt 371 Gästebewertungen haben eine Bewertung von 8 - Gut" "
80 von insgesamt 371 Gästebewertungen haben eine Bewertung von 6 - Okay" "
50 von insgesamt 371 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 371 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.0/10

Sauberkeit

7.2/10

Personal & Service

6.8/10

Ausstattung

6.6/10

Zustand der Unterkunft

6.8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Julia

Aufenthalt von 12 Nächten im Dezember 2023
Antwort von B am 13. Jan. 2024
Dear Julia,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Brianna BolgerNomads Sydney

10/10 – Hervorragend

Katrin, Nürnberg (Nea)

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr modern. (Schlüssel geht per App). Netter Aufenthaltsraum mit vielen Stromanschlüssen zum Laden. Perfekte Lage. Kannst alles problemlos zu Fuß erreichen.
Aufenthalt von 2 Nächten im Oktober 2019

8/10 – Gut

Maria-Elena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Team,
Aufenthalt von 7 Nächten im September 2019

8/10 – Gut

Jennifer, Berlin

Gut: Zustand der Unterkunft
Großes Hostel in zentraler Location
Base ist ein großes Backpacker Hostel in der Stadtmitte. Es ist sauber und gut ausgestattet, allerdings ist es etwas schwer als Backpacker dort neue Leute kennenzulernen außerhalb des eigenen Dorm zimmers. Leider war das Badezimmer im zweiten Stock (in welchen sich mein Zimmer befand) geschlossen, weshalb man immer entweder nach oben oder unten laufen musste. Kein großes Problem, nur nachts nicht so toll. Leider hatte ich auch ziemlich respektlose Mitbewohner, welches jedoch nicht der Fehler des Hostels ist. Man kann sich seine Mitbewohner eben nicht aussuchen. Die Rezeption hat dieses Problem am nächsten Tag jedoch gut gelöst - Daumen hoch dafür! Kurz gesagt: Gutes Hostel, auch wenn es für den Preis, bessere in der Stadt gibt!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
laute Unterkunft
hektisches Treiben den ganzen Tag Kleingeldautomat defekt

2/10 – Ungenügend

G. Schulte, Siegen, Germany

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Let it be !!!
chaotisch organisiert, extrem laut, abgenutztes Zimmerinventar, Sehr unkomfortable und teilweise defekte Sanitäreinrichtungen. Einziges plus: halbwegs sauber. Jede deutsche Jugendherberge ist wesentlich komfortabler.

10/10 – Hervorragend

Dung

Room with nice view
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

Olivia, Pyrmont

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love staying at Nomads. A little more expensive but worth it for the location. Staff are lovely and super helpful no matter the situation.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Karthik

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Location
Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a good experience staying here for the first time.Great Staff,Great location,Good room and good value for money.Will visit again.
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Lyla

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
If you like your sleep, don't come here as there is a club downstairs and it's open til late. Plus it's not double glass, so you could hear everything from outside. Same as you could hear everything in the hallway. Room was hot as well, airco didn't seem to work that much. At least the staff was nice and it was clean enough for me. Room did smell a bit as I was in a shared room and the people in there were there for quite some time. Bed was comfy enough for the 3 nights I stayed, but wouldn't be able to be there for longer. Bathrooms were okay, again clean enough. Kitchen was a bit of a mess as some people didn't clean up after themself
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Juanita

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were helpful and friendly, convenient location but if we could have at least a table in the room to put our essentials on would be great! Other than that, loved it! 😍 Thank you for our stay here!
Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Katharina Ida

Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

peiyuan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

2/10 – Ungenügend

Christopher

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our rooms AC did not work and due to the Taylor Swift concert there we not other rooms to move too. We had to sleep with our door open and we noticed other people did the same. There was a red stain on the sheets. The WIFI do not work in the room at all even with full signal.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Chris

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is excellent. Rooms ok. Toilets and showers were filthy and there was no hot water over the 3 days of my stay. What a shame
Aufenthalt von 2 Nächten im Februar 2024

4/10 – Schlecht

Maria Celeste

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
No ventilation, smells too bad, You can't breathe
We paid a low price but the conditions of the room are not habitable, room 123 has no ventilation, the window is sealed, and it is located at the end of the hostel, lack of oxygen and the air conditioning does not work, they should do a deep cleaning The carpet smells like urine throughout the room, we assume it is because there is no ventilation.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Allana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a nice size and clean and tidy bedding
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Thyago

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I would not trust the water in this place. The place is quite old and two of the ensuites I rented the shower was cold af.. the rusty water which had a terrible color lasted for a week. The place smells bad. There are plenty of other options for better hostels than this. I will never return to this place and put it in my list of worse of the worse. True story.
Aufenthalt von 4 Nächten im Februar 2024

6/10 – Okay

Shelley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It ok ,except being put in with men. The nights were very noisy.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Anita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean and location is amazing. Little noisy at night but earplugs were suppled. Would stay there again. Good option for budget accommodation in Sydney cbd
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Emile

Aufenthalt von 6 Nächten im Januar 2024

6/10 – Okay

Jitender

Aufenthalt von 1 Nacht im Januar 2024
Antwort von B am 26. Jan. 2024
Dear Jitender,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Nomads Sydney

8/10 – Gut

STYLIANOS

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is very good for the price. The doors open with your phone which is cool but sometimes it doesnt work. The rooms are a bit outdated, they need renovation and the shared toilets are not very clean at times. They have common space where you can make new friends and socialise if you are travelling solo. The location cannot be better, it is very central. I would stay again for sure.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von B am 14. Jan. 2024
Dear Stylianos,Thank you for your detailed feedback! We're glad to hear that you appreciate the value for the price, the convenience of the smartphone-operated doors, and the social atmosphere in the common spaces. We'll take note of your comments about room renovation and cleanliness in shared toilets to improve our services. We look forward to welcoming you back on your next visit!Safe travels,Brianna BolgerReception SupervisorNomads Sydney

10/10 – Hervorragend

Sydney

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great and friendly staff, clean, good people staying there, wonderful roommates and fun bar next door. Only small con was no plug on upper bunks (plenty within the room though).
Aufenthalt von 5 Nächten im November 2023
Antwort von B am 12. Jan. 2024
Dear Sydney,Thank you for your positive feedback! We're delighted to hear you had a great experience with our friendly staff, clean facilities, and the fun atmosphere. Your input regarding the upper bunks is noted, and we appreciate your understanding. We look forward to welcoming you back for another enjoyable stay.Best regards,Brianna BolgerReception SupervisorNomads Sydney

10/10 – Hervorragend

Baudene

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von B am 12. Jan. 2024
Dear Baudene,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Brianna BolgerReception SupervisorNomads Sydney

4/10 – Schlecht

Michael

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Never complained about accomodation before but paid over 200 dollars for 2 nights and the aircon in room provided did not work. First staff member just said all private rooms air con is bad so cant do anything. I tried with a different staff member next, she came with me to try some other rooms where air con was not working in all but 1 which we moved to. Air con stopped working in this room shortly after, went down to staff again and told nothing they can do. Asked for a fan but none available. As windows didnt open the room was ridiculously hot. Showers only provided cold water which i didnt mind as room was so hot but hot water still should be an option.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von B am 21. Dez. 2023
Dear Michael,We sincerely apologise for the discomfort you experienced during your stay, especially with the air conditioning issues and lack of hot water. This falls below our usual standards, and we understand the impact it had on your experience. We appreciate you bringing these concerns to our attention, and we will investigate the matter to prevent such incidents in the future.If there's anything else you'd like to share or if you have additional suggestions, please feel free to let us know. We value your input and are committed to making necessary improvements.Best regards,Brianna BolgerReception SupervisorNomads Sydney

6/10 – Okay

Josie

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The shower was covered in hair, the guy who checked us in gave us the wrong bathroom number. The bathroom smelt and had hair on the sink and the room was dusty. The staff being super friendly was the only good thing that made it better.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von B am 10. Dez. 2023
Dear Josie,We apologise for the cleanliness issues you experienced, including a shower covered in hair, an incorrect bathroom number, and a smelly bathroom. We appreciate your positive comments about the friendly staff. Your feedback is valuable, and we'll address the concerns promptly to improve our services.Best regards,Brianna BolgerReception Supervisor

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great friendly environment. I was in a 4 person room with en-suite facilities for two nights. In my early 50s but still felt connected to the youth who were good company and respectful. Loved the experience
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von B am 1. Jan. 2024
Dear Mark,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the great and friendly environment, as well as the camaraderie with the other guests. It's wonderful that you felt connected and had a pleasant experience during your stay.If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We value your input and hope to welcome you back for another enjoyable stay.Best regards,Brianna BolgerReception SupervisorNomads Sydney

6/10 – Okay

Amanda

Aufenthalt von 2 Nächten im November 2023
Antwort von b am 1. Jan. 2024
Dear AmandaThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Brianna BolgerReception SupervisorNomads Sydney

8/10 – Gut

Nicole

Gut: Sauberkeit
Aufenthalt von 1 Nacht im November 2023
Antwort von B am 1. Jan. 2024
Dear Nicole,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Brianna BolgerReception SupervisorNomads Sydney

2/10 – Ungenügend

Ben

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It’s filthy, old and not fit for purpose. Location great, staff all very friendly but they need to open their eyes and tidy up. Everything from the bag storage room to bathrooms and rooms are bad. About as close to a crack den functioning as a business can get. I get this is a backpackers but even they deserve standards. After weeks travelling around at campsites this was a last stop over before jumping on the plane home. There was more wildlife on show here than in the deepest bush areas. Showers on our floor all broken, not cleaned once in 18 hours we were checked in there, door locked but had about 5cm of movement and multiple bodge fixes where break ins (I assume) have been fixed up, badly. Buildings air duct system howled in our room all night, ear plugs were welcome. Mattress, genuinely saw a homeless guy outside sleeping on something that looked in better condition, hallways stunk, the only place that didn’t stink or had any kind of tidy Ed’s and order was reception. It’s laughably bad, even for a backpackers. Can’t really say anything bad about staff interactions, they’re all lovely but someone should be in charge of that s$$tshow.
Aufenthalt von 1 Nacht im November 2023
Antwort von B am 24. Nov. 2023
Dear Ben,Thank you for sharing your feedback, and we sincerely apologise for the issues you faced during your stay with us here at Nomads Sydney. Your concerns about cleanliness and maintenance are taken seriously, and we are actively addressing them. We appreciate your kind words about our staff and understand the impact the overall experience had on your stay. We are committed to making improvements based on your insights and hope to have the chance to regain your trust in the future.Best regards,Brianna BolgerReception Supervisor Nomads Sydney

4/10 – Schlecht

Scarlett

Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Colin

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von B am 1. Jan. 2024
Dear Colin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Brianna BolgerReception SupervisorNomads Sydney

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and easy
Aufenthalt von 1 Nacht im November 2023
Antwort von B am 1. Jan. 2024
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Brianna BolgerReception SupervisorNomads Sydney

8/10 – Gut

Yang-Chan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Noise from the bar
Aufenthalt von 4 Nächten im November 2023

6/10 – Okay

Tony

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
good place in good location however weird building
Aufenthalt von 3 Nächten im September 2023

2/10 – Ungenügend

John

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Yusuff

Gut: Ausstattung und Zustand der Unterkunft
Noisy
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Russell

Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Angad

Verbesserungswürdig: Personal & Service
Night staff Robbie was unhelpful and difficult to deal with!! Poor customer service!
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Sunil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023

2/10 – Ungenügend

Georgia

Aufenthalt von 2 Nächten im September 2023

2/10 – Ungenügend

Ben

Aufenthalt von 6 Nächten im August 2023

4/10 – Schlecht

Channa

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
the place is dirty, not organized. there are lockers in the room but not keys. there was no window for ventilation in the room and the fan was broken
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Seheon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Dimitrios

Gut: Personal & Service und Zustand der Unterkunft
Hhjjkkk
Aufenthalt von 3 Nächten im Juli 2023

6/10 – Okay

Sonia

Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Julieth

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
I like the location of this hostel, it was close to all the different places that we wanted to visit. Showers were not very clean. Plus a weird situation at midnight with a random girl who knocked our door asking us to let her sleep in our room.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Nomads Sydney Team am 15. Juni 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great Nomads experience that so many of our guests have grown so fond of.Sincerely,Your Sydney Nomads Team