4/10 – Schlecht
Chris W.
20. Jan. 2026
Verbesserungswürdig: Sauberkeit
Overall poor experience - the place was not cleaned after the previous guests had left, and it was difficult to reach the hosts. We asked if it was possible to do an earlier check in but received zero responses entire day, so by the time we finally did check in around 5:30pm we were completely shocked that all the bed sheets were gone, left over food was still in the fridge, hair in the sink, and worse - no toilet paper in the second bathroom. I called the number that was provided with the check in instructions day prior, but they were not reachable. It wasn’t until I started texting and sending photos that the second co-host finally responded and said the cleaning person did not show up, and that these things happen “because we are all human” left a bad impression of accountability. She offered sending the cleaning staff to go over at that point to clean (we did not want a cleaning team in here during our time we wanted to relax before dinner), or cancelling our stay and having us book else where (we had already brought our suit cases in and did not want to find a new place to book shortly before dinner time as we were already exhausted), or refund the cleaning fee. We chose the last option as the best at the time, but did not realize just how bad our experience would be during the night when one of our friends couldn’t find any comforter to use and was shivering throughout. If I were hosting, I would have refunded more than the cleaning fee.
Chris W.
Aufenthalt von 1 Nacht im Januar 2026