Balkon
Verfügbarkeit prüfen

Bewertungen von The Residences at Tewksbury

2.5 out of 5
The Residences at Tewksbury
20 International Place, Tewksbury, MA

Bewertungen

8.0

Sehr gut

265 von insgesamt 557 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
135 von insgesamt 557 Gästebewertungen haben eine Bewertung von 8 - Gut" "
67 von insgesamt 557 Gästebewertungen haben eine Bewertung von 6 - Okay" "
37 von insgesamt 557 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
53 von insgesamt 557 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.4/10

Personal & Service

7.6/10

Ausstattung

7.8/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Uwe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Mitch am 7. Juli 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Gut

Marcia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No issues, quiet and clean.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Anaeli

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Ty
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Anthony

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff nice rooms
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Amy

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Spent all day trying to get a lockbox code /instructions. Finally got them at 7pm by making a 3rd call. Arrived to a smoke-stinky room. No tv cables and no way to repair it at 9 pm. Note on key envelope warns about safety..deadbolt is broken, though, so we had to mivee furniture in front of th e door.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Sandy

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Emanoelly, Shelton

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Margaret

Gut: Sauberkeit
Everything was fine!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Jean

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Yes
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Jeneen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient to highway, dining and shopping.
Aufenthalt von 7 Nächten im Januar 2024

6/10 – Okay

Dalys

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

karla

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mitch am 2. Jan. 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Hervorragend

Tanya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ungenügend

Chauntel

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mitch am 2. Jan. 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Hervorragend

deborah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Evening staff , very personable. No delays in checking in. Quiet area.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Ronnie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

LESLIE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely beautiful
Absolutely gorgeous! Very spacious and immaculate. The room is so pretty and bed was comfy. Kichen area is beautiful. Shower was hot and powerful. Business desk was a great size. Great sitting area for comfort of home. Great for short or long term stays. Would definitely stay again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Nicole

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ungenügend

Ronzie

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not happy
I couldn't check in You guys didn't update the hotel through third party So when I got there, they didn't know who I was. And the confirmation number didn't match
Aufenthalt von 1 Nacht im November 2023
Antwort von Mitch am 2. Jan. 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was well kept and clean. The bed was extremely comfortable and with the linen being white, you could see how clean it was. The bottom of the tub was slippery, but overall the entire room/suite was very well taken care of. AWESOME customer service! Thanks to Christy & Nana for their help with finding my keys; so pleasant, polite, and patient. I highly recommend this property.
Aufenthalt von 1 Nacht im November 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ungenügend

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing upfront in ad about having to be there before 8 PM.
Aufenthalt von 1 Nacht im November 2023
Antwort von Mitch am 2. Jan. 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Hervorragend

Bartley, Matawan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here while sightseeing around the area on a long weekend, since the location is highway-adjacent. The kitchenette came in handy for morning coffee and late night snacks. We also enjoyed having a sitting area, not having to watch tv from the bed. It had all three essentials: Clean, Comfortable and Quiet. Would definitely stay here again.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Cornelis

Aufenthalt von 1 Nacht im November 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Rose

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service. The staff from the front desk to maintenance are amazing! Love it here💕
Aufenthalt von 1 Nacht im November 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Rose

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thee only ting that I didn't like was the fact that the tv had no WiFi and we couldn't use our apps to watch movies. Overall it has been amazing.
Aufenthalt von 3 Nächten im November 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ungenügend

andrew

Antwort von Mitch am 2. Jan. 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

6/10 – Okay

Ivette

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel room was not clean and in poor condition.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

peter

Mit dem Partner gereist
Ol
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Ray

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best Hotel bed I've ever slept in.
I traveled to the area to attend a concert in the Boston area. This Residences room looked recently renovated and I was pleased with the comfort and cleanliness, I slept very well which is not my norm considering most hotel beds, but this time I can honestly say, " it was the best hotel bed I've slept in the last 10 years."
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Gut

Ellen

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Scarlet

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 – Ungenügend

Maria De Jesús

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Overall room was satisfactory but there was a cockroach in the kitchenette! Made it really uncomfortable to use area and sleep at night as well.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

8/10 – Gut

BESSIE

Geschäftlich gereist
Gut: Zustand der Unterkunft
It was hard to find the property because the signage was so small. A bigger sign at the entrance wouls be excellent. Also a bigger sign to point out the check-in area for a smoother check in process. Housekeeping came in to replace towels & throw out trash but did not make the bed. I thought that was odd. Other than that I would DEFINITELY come again.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Esther

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Esther

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Suite was great. Fast check-in. Easy to find the hotel. Good eating options in the area. Lots of parking spots nd esily accessible. Would recommend for sure.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Gut

Bennett

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything went smoothly. No real issues so far👍
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

jodi-rae

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very homelike and very impressed with the amount of supplies in the room, pots & pans, silverware etc
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Gut

Edgardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mitch am 2. Jan. 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

6/10 – Okay

Judie

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 5. Okt. 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

amira

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was nice
Antwort von Mitch am 5. Okt. 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 – Gut

Bennett

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great value
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mitch am 5. Okt. 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 – Schlecht

Kristina

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
My nightmare at Resistance of Tewksbury
I was not on the check in manifest. Too much walking for a disabled person. Nay Nay was wonderful she checked the room to make sure it was ready. Nay Nay carried my bags for me that would not fit on the delapitated poor excuse for a cart. She made me a card for my room and the second night it didn’t work so I had to hunt her down to let me back in the room. Renovations made the stay very difficult at best and parking was a nightmare. I have a handicapped placerd but I had to park much further away than I should’ve been. If it weren’t for Nay Nay being so wonderful I would have to rate my visit a 3 out of 10 she made it a 5 out of ten. This place is a maze without clear directions and if it weren’t for other guests helping me to get ahold of Nay Nay on my second night I would have just left.
Aufenthalt von 2 Nächten im September 2023
Antwort von Mitch am 5. Okt. 2023
Hi Kristina, The team was happy to help you and go above and beyond by carrying your bags to your room. We re not sure how the lobby made your stay difficult as it does not affect our guest rooms. We have clear marking at each entrance showing which direction each room number is. Thank you for your time Kristina

10/10 – Hervorragend

Uthdom, Shakopee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They provide you with all the necessary supplies that you need. For example, kitchen appliances to cook and to eat
Aufenthalt von 4 Nächten im September 2023
Antwort von Mitch am 5. Okt. 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 – Hervorragend

Sheyla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved it
Aufenthalt von 2 Nächten im August 2023
Antwort von Mitch am 5. Okt. 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 – Schlecht

Anne

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
A Slippery Experience
My room was okay, but the shower was an ice rink. I fell and had to hold onto the accessibility bar to stand. I asked the front desk if they had shower mats. They said no. Another patron mentioned that they purchased their own for the same reason. Also, the pullout sofa bed was paper thin. No one could sleep on that. The property is old and tired. I don't know how they receive any positive reviews. Avoid this property.
Aufenthalt von 1 Nacht im September 2023
Antwort von Mitch am 5. Okt. 2023
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 – Hervorragend

Yom

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really like this property very clean and everyone was very polite and kind. The only thing didn’t like was that when I came back to the room Saturday afternoon no one became to take the garbage out or to fix the bed the sofa bed also didn’t have sheets. But overall me and my family really had a good time and like the experience.
Aufenthalt von 2 Nächten im September 2023
Antwort von Mitch am 5. Okt. 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 – Schlecht

Kathy

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Morning Beverage
If you enjoy tea in the morning, there were no tea bags in room. Front desk did not have any.
Aufenthalt von 1 Nacht im September 2023
Antwort von Mitch am 5. Okt. 2023
Thank you for your feedback Kathy Gilchrist. We are sorry we did not have tea available at the time of your inquiry. We have plenty of tea. Sorry for any trouble while you were looking for a morning beverage.

6/10 – Okay

Marlene

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Mitch am 5. Okt. 2023
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!