Hôtel près de The Window, Lubbock, Lubbock

« Chambre correcte, agréable, silencieuse. Par contre le petit déjeuner laisse à désirer. La fin du service est fixée à 9h00. Nous arrivons à 8h40 et dès 8h45 le personnel commence à débarrasser et ne ré-approvisionne pas, donc il faut faire avec ce qui reste autant dire pas grand chose. Pour ma part cela n'est pas correct ou bien on annonce que l'on n'est plus servi à partir de 8h45. Sur ce point je ne recommande pas cet hôtel. »

« The room looked clean, but the beds where horrible, they had nothing left inside the mattresses. I had a cockroach run from under the desk when I moved the chair. Overall I don't know how this place is still in business. It should be illegal. My family and I didnt even end up staying there. We found a much much safer, cleaner Hotel few miles down the road at the same price. »

« All is good »

« Clean room and great staff!!! The jacuzzi needs to be cleaned. »

« The staff is amazing, But the hotel needs major renovations. The elevator was broken on our stay. The rooms were overly sprayed with deoderizer to mask the smell of old cigarettes. »

« I forgot TOOTHPASTE!! The front desk had a little tube for us for free! The breakfast was good and the happy hour snacks with two free drinks from the bar were GREAT! My room was a little old looking, the couch was from the 80’s and the bathroom doesn’t have a fan, so the condensation made the places where the paint was chipped look all rusty. The bed was clean and comfy so it’s all good. »

« Not a great stay bc they chargec me $520 when I checked in for my two night stay after I told them I already paid on Expedia! They said they didn’t know how Expedia worked. And then they told me I was just giving them my card for incidentals both. I had to dispute the charges both of the days I was there bc they charged them again and again. It was very frustrating and they said it was all bc when you book with Expedia. They have to manually enter something at the hotel and they just were not...

« Belle hôtel »

« Overall stay was good just make sure you don't fall for the "your receipt will be email to you." I never received a receipt and have been fighting for weeks to get one. Still haven't received it or any response from emails, calls and chats I've placed to get it. Booked plenty of hotels for our employees in the past and for the future will never use this one again!! »

« Bien et pratique »

« I’m going to misspell her name but Alazea at the front desk was amazing. She was fast, professional and absolutely delightful. She made our stay wonderful. Thank you.. »

« Room was not fit for human occupancy. Turned around and walked out. Returned to front desk and said noway. Girl did not seem surprised or cared. Returned key and asked for refund. She said call Expedia and get refunded. When Expedia called Crystal, she denied a refund and quoted no refunds. I got refunded! »

« Everything is good »

« Shabby »

« Breakfast was ample and diverse, but there were hordes of flies all over the breakfast room, and it was unappetizing. The room was super clean and comfortable, very spacious with useful amenities such as functioning laundry equipment. »

« Everything was perfect. We always choose this hotel when we go to Lubbock. »

« C'était un séjour étape que pour dormir donc c'était suffisant et le prix très attractif. Niveau accueil on peut mieux faire, personnel pas très à l'écoute, petit déjeuner basique, le coin piscine est assez abîmé - après la chambre était spacieuse, propre et au calme. »

« Great »

« Séjour agréable et très bien en général. Les deux points à améliorer sont l’horaire du petit déjeuner qui finit à 9.00, c’est très tôt. Et l’isolation de la tuyauterie … vous entendrez le voisin prendre sa douche ou tirer la chasse d’eau. Dommage! »