Hôtel près de Thorndon Country Park, Brentwood, Brentwood

« The air conditioner was not working and never got fixed »

« Pay extra for parking. Take away breafast. Automated check in when no reception. Clean room »

« Good but no air cond »

« hotel correct et sympa dans un quartier tranquille »

« Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness »

« Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. »

« Hormis la climatisation j’ai pu remarquer que la chambre reste toujours froid. »

« Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...