Hotel Upper Falls

« Bon endroit ou rester quand on est sur la route. Propre, lit confortable »

« Staff very friendly, we were welcomed with champagne at check in »

« Great hotel great staff »

« The breakfast menu was not very good; the eggs were watery, and there was no fruit option. But the worst part was the pillows — they were flat and hard, as if they had been used a thousand times and had no fluff left, like a flattened cake. »

« This is our second time staying here. The owners are so nice and make us feel welcome. The view of the river out our door is beautiful. Room is clean and the bed is comfortable. »

« David King, front desk, was quick to smile and was very friendly and helpful. Beds were comfy, parking was easy. »

« The room was excellent! Very clean as was the property. When I checked out the following morning, I went to get my license out of my wallet to show the front desk clerk so that I could get my deposit back but I couldn't find my license anywhere. Severe panic attack! It's so difficult to get a copy of your driver's license these days. I went back up to the room and looked everywhere for it, tore apart my car looking for it and after about an hour of searching everywhere, I just finally resigned...

« Safe parking lot »

« Propre »

« pour un prix de 280 § la nuit le buffet du petit déjeuné est bien pauvre et surtout avec des en carton et plastique. »

« We walked into the A/C that was only working at 50% in the whole building. The clerk at the desk was not rude but was not pleasant either. Asked immediately if we wanted to be refunded due to the a/c issue. We had no choice but to stay since it was late and we are a young family of 5. We were then sent to a room that had not even been cleaned. Beds unmade, trash in trash cans. Same clerk barely apologized and gave us another room. Rooms were okay.. beds seemed cleaned but the bathroom could have...

« New owners, great staff! »

« This was the cleanest hotel I’ve ever stayed in. I even Googled it because I was convinced it was brand new. The beds were cozy, staff was friendly, breakfast was great (loved the outdoor seating option), and having cookies and popcorn available was a nice added touch too! Also, we asked for a pack & play, and they already had it in our room for us when we arrived. Whenever we drive through on future road trips, we will definitely return! »

« Propre mais donnait un air sale puisque travaux avec finition tres mal finie »

« There were bed bugs in our room on 2nd floor as well as the rooms our team were in on the 8th floor. It took us hours to find other rooms for the team we had taken to Charleston to compete the next day. We will not book there again and will not recommend this property. »

« The room was great, staff was great, parking was tight because they had a full house. My only issue this trip was every time I went into or came out of the main front door, there was a super strong smell of marijuana like someone within 10 feet was smoking it. I wish the lot was more lit up than it is as well. »

« Not bad for the money and just needed a place to sleep. »

« HVAC noise is the weak area »