Hotel Upper Falls

« Bon endroit ou rester quand on est sur la route. Propre, lit confortable »

« The hotel was acceptable, but the area was sketchy , and people in the adjoining room were being violent. »

« The room provided was filthy. There was urine stains on the floor in the bathroom. Only 2 bath towels provided for 2 adults and 2 children. No hand or face towels. The front desk was contacted and they provided another room which was satisfactory. »

« Looked ok by the photos but upon arriving, the location of this hotel was super sketchy, homeless people everywhere outside and did not feel safe for my family to stay at. Luckily Expedia was kind enough to help us cancel our reservation here and stay somewhere else! »

« Great staff, amazing breakfast. No complications, easy check in and easy check out. »

« Drug addicts hanging outside the hotel! Watching you walk to your room. Felt very unsafe didnt last an hour grabbed my stuff and left. Do not stay! »

« Propre »

« The rooms are always clean and the staff is helpful and very polite. The breakfasts always give a big variety of anything you would want. The casino is amazing, everyone there is so polite, the casinos restaurants are great we would highly recommend going you won’t regret it!!!!!! »

« Propre mais donnait un air sale puisque travaux avec finition tres mal finie »

« Property is not well maintained. Amenities are minimal. Breakfast options low quality are r little offered. Pool is isolated across parking lot next to a dive-bar. If you need a quick stop for sleep on a long trip and you have little care about the stay this might suit you, but for the price per night there are many better nearby options. »

« The room was very clean Staff was friendly and attentive Cookies were delicious Breakfast was good with a lot to offer »

« The deposit double $50 to $100.00 their deposit refund policy is non—ist or hard to find my wife started her menstrual cycle while we were at the property and had an accident with one of the Towels which happened to be one of the towels that we had brought from home and left it in the floor with the other towels of the bathroom floor they kept our deposit Wife cleaned the room when we got there and cleaned the room when we left there was no damage. The only thing that was wrong was the mental...

« Clean, comfortable. Breakfast was good, above average, and the coffee was the best I have had in any hotel. »

« Very nice hotel 👍 »

« Property was very nice, especially for the price. The room was very clean and well keep. Beds were comfortable and the furnishings were very nice.Breakfast was wonderful nice choices, and good food, Ty the breakfast host was great. Met Nicole, the general manager. She seemed very interested in how my stay was going and that everything was appropriate and proper. Amber and Bryant at the front desk were wonderful. I like the lobby coffee and evening cookies. Hotel is pet friendly with several...

« Pool floor was dirty and there was a band aid floating in it. Continental breakfast was very bad...stale muffins, crusty microwaved sausage links. The floor in our room was dirty and in need of vaccuming. Receptionist seemed unfriendly and grumpy when asked questions about local events. »

« I really appreciate the shuttle driver Cookie who just absolutely made my day. Jeff at the front desk helped with a couple things in the room! Even the breakfast buffet was great! »