10/10 – Hervorragend
Nilo
Mit der Familie gereist
5. Sept. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Vacasa, the management company of this home, has poor communication and the check-in process took over 2 hours as it failed when I first uploaded my ID. We were stuck outside the house till 2am after a long day of travel. They then asked me to verify my identity and I was forced to answer some very personal identifying questions like the kind used when you apply for a loan to buy a house. Previous addresses, etc.
Vacasa asked for a 5 star review, but after I told them my experience, they didnt seem to care to make it right. So to the next guest: be prepared for a potentially frustrating waste of time checking in.
If you book this house, you will enjoy staying there. Its a nice home, the beds need stronger bedframes, but it had everything needed to host us comfortably and I would definitely stay there again, but only if there was a way to bypass Vacasa. Also the owners should put a sign on the stairs or switch to a more grippy carpet on the stairs since they are non-standard and smaller than normal code requirements and my brother slipped and fell down the stairs on the first night there.
Now that the lesson was learned we were extremely careful on the stairs.
Nilo
Aufenthalt von 4 Nächten im August 2024