Hotels in Umuoji

„Food took a while. Toilet seat cover broken“

„Hotel claims it has wifi. It does not. Had to stay only one out of four nights as a result. Reported to Hotels.com. Residency hotel refused to refund me for the three nights. Hotels.com offered me 50% refund in coupons. I regret ever wanting to stay at Leosophine Residency, and ending up loosing half of my money. Staff very unhelpful.“

„The air conditioning was not cooling and the water was hot“

„They did not have my reservation“

„Not a great experience - welcomed by an unfriendly, curt receptionist; and on to the first room which had dirty linen, seemingly unchanged from last use - with a bit of female hair. All garnished with a stale smell The second room equally had a pervasive stale smell, with fluff on the sheets. Had to perform emergency plumbing work on a faulty toilet. The room was not cheap by local standards, this I’d describe this booking as one of my worst in recent travels.“

„Das Frühstücl ist nichts für Besucher aus snderen Ländern. Sehr einheimisch und Einseitig. Das Schlimmste war aber die Sauberkeit. Während das Hotel sehr viele Mitarbeiter hat die alle ständig einfach nur rumsaßen. Waren die Zimmer wirklich dreckig, der Pool wurde auch extrem lange nicht mehr gereinigt. Der Boden von dem Pool war schon mit einer glitschigen Schicht bezogen. Das Management sollte hier mehr eingreifen und die Mitarbeiter steuern.“