2/10 – Ungenügend
Senta
11. Nov. 2023
Verbesserungswürdig: Personal & Service
The stay was great, the hotel staff (except for one woman at the reception) were very nice and accommodating. The staff in the restaurant and at the bar were super friendly and great hosts. the food is excellent, just always wonderful. the room was very nice and very clean. In general we found the hotel area to be very clean. The older and oldest lady at the reception, on the other hand, was disrespectful and unfriendly - as a woman, I couldn't order a taxi without her asking my husband for permission and wanting confirmation that I could order the taxi. Once I asked her for water, and then she also asked my husband if it was ok if I got some water. Culture or not, it may be that she has nothing to report at home, but in my opinion this lady can't deal with female tourists in the hotel - she definitely didn't give me a holiday mood but rather a longing for Europe. I also couldn't ask about excursion destinations, e.g. visiting temples, without her asking my husband if I was even allowed to do that. Even when I went to the toilet once, she ran to my husband to tell him where I was. In any case, it was nice that other hotel employees were respectful and very warm to us. I would visit the hotel again thanks to the lady who only respects men - definitely never again :)
Senta
Aufenthalt von 7 Nächten im Oktober 2023