Hôtel près de University of Sunderland, Newcastle-upon-Tyne, Newcastle-upon-Tyne

« Friendly staff, good sized, clean rooms. »

« Climatisation qui ne fonctionne pas dans la première chambre Après avoir insisté auprès de la réception pour changer de chambre, il y avait un jour entre le chambranle et la porte lissant passer la lumière et le bruit du couloir »

« Hôtel agréable en bord de mer à Sunderland »

« Staff were amazing and room was clean and very comfortable. »

« Check-in was quick and easy as someone was at the desk but there were times I would have liked to ask a question of a staff member but there was no one around. I would also like to have had a suitcase stand rather than have it opened on the floor. I don't like to us the bed as a suitcase stand as the suitcase is not particularly clean. »

« Clean room,comfy bed and pillows, very hot in the room but nice ,did turn the radiator down a bit, lady on check in very helpful. »

« The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies. »

« Hotel 1 peu vieillot. Du bruit dans les canalisations, pas de prise électrique autour du lit pour le smartphone, pièce froide. La qualité n'est pas à la hauteur du prix. L'emplacement est top. »

« I like this hotel. The Staff are friendly. I just thibk recently the price is a far too much. It used to be so much cheaper »

« Clean & comforts, but there’s no table which even can’t have a simple breakfast. Have 2 sofa which are no use for us. It’s better to have a table & storage drawer. »

« Not great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old. »

« Better than expected - lovely building well maintained. Very clean. »

« La chambre était bien, et le personnel était à l’écoute et très gentil »

« Séjour très agréable. Superbe petit-déjeuner. Très bel endroit pour un séjour en amoureux »

« The breakfast is fresh and good choice. Rooms are clean and nice. »

« Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍 »

« J'ai été logé dans la partie rénovée de l'hôtel. La décoration des chambres est superbe, la literie très confortable. Le restaurant Carter est sympa avec option végétariennes. PDJ complet. Très bonnes prestations dans l'ensemble. »

« Great friendly staff . »