Hôtel près de Centre commercial VR Surat, Surat, Surat

« Rude staff. Booked the room with breakfast and they never gave me breakfast. When i asked them they said the chef is not here sorry! »

« Pricing is like a 5* hotel yet the facilities and service nowhere like it. It’s pricing should be 10-20% of what they are asking. Wouldn’t even provide hand towels. »

« In catering to and expecting international travelers, I would expect a hotel to have electric points adaptable for US plugs. Only certain rooms have it, many others don't. The sizes of the rooms are very small, a queen deluxe room barely has space for 2 persons to keep their bags and squeeze around. There was leakage in many parts of the hotel, including rooms. An ironing board provided by the hotel had a cover sheet which bled color. On using a steam iron for a white shirt, it had severe color...

« Hotel was ok nothing great. Breakfast was very poor »

« Everything was excellent. One night someone banged on our door at 11:30pm. We didn’t know who it was. Staff was helpful in helping us. »