Résidences de vacances à Vallée de Guadalupe

« Parfait en tout point »

« Not worth what they charge We arrived and there wasn’t even a sign for reception; we called and the phone didn’t work, so it was hard to find where to check in. At the pool there weren’t enough loungers for the eight cabins. When we finally found some, they were in the sun and we were told maintenance would move them — nobody ever came. We ended up moving them ourselves with help from the gardener who was nearby, because it seems there was only one staff member covering the entire hotel. She...

« Estancia tranquila y relajante, jacuzzi espectacular hermosa vista. Desayuno muy bueno, Personal del restaurant muy amable. »

« Amazing place to stay, super clean, it makes you feels like a Disney castle, for sure well come back »

« The property itself is beautiful, and overall we enjoyed our stay. However, the check-in experience could have been much better. We called ahead to let them know we would be arriving after the 3:00 p.m. check-in time and that we were already on our way, so we expected the room to be ready when we arrived. Unfortunately, it wasn’t, and we had to wait about an hour. There also seemed to be some confusion about our reservation and payment through Expedia, as the staff initially didn’t realize the...