stayed here fore several days recently. Got off to a very rough start with the check in since there is NO WAY to find the place with a car and nobody was answering the phone. It wall worked out and the next day I received a heart-felt apology from the owners. If you plan on driving ot the hotel, let them know in advance and make sure you can use your phone in Chile.
The hotel is decorated with beautiful art, each room with a different piece and most from different artists. Many of the rooms have beautiful views.
The bathrooms are small and during my stay, the hot water for the shower was not very hot.
There is no central heat or central air in the hotel. This was a problem the first morning and I got some lame excuse from the woman in reception about their only being one heater for each floor and I could not have heat in both my room and the breakfast area. A nice young man helped me after this. If they really don't have a heater for more rooms, this could be a big problem if the hotel were busy. For hot days, they only have fans for the rooms. I don't know how hot it gets in Valparaiso, but I am assuming there are times when it can get quite hot. For this reason, I would not recommend the hotel in the summer.
The breakfast is quite good. Coffee is very good.
The staff in the hotel, with the exception of the first day issues, was wonderful. Helpful, nice, friendly.
All in all, I liked the hotel. I do think it's a bit overpriced for what you get, but I would recommend it.