Außenbereich

Bewertungen von Days Inn by Wyndham Vancouver Downtown

2.5 out of 5
Days Inn by Wyndham Vancouver Downtown
921 West Pender Street, Vancouver, BC

Bewertungen

7.4

Gut

433 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
428 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 8 - Gut" "
306 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 6 - Okay" "
166 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
122 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

8.2/10

Personal & Service

6.6/10

Ausstattung

6.4/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

otto

Gut: Sauberkeit und Personal & Service
OK
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Christine am 28. Juni 2023
Thank you Otto for your 8 out of 10 review. We look forward to hosting you again on your return to Vancouver.

4/10 – Schlecht

Kerstin

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Preis Leistung stehen hier in keinem Verhältnis. Es ist alles in die Jahre gekommen und bedarf einer dringenden Renovierung. Der Speisesaal hat nicht einmal Jugendherberge Charme. Von Frühstück kann man hier nicht reden. Drei Sorten Marmelade, eiskalte und steinhart gekochte Eier, abgezählte Croissant und Muffins, Plastebesteck, Pappteller und Pappbecher. Zu wenig Plätze und laut wie auf dem Bahnhof. Der kleine Fahrstuhl wird vom Personal und Gästen genutzt.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Christine am 14. Juni 2023
Thank you Kerstin for taking the time to write a review. We are very sorry to hear that you did not find value in your stay with us. We appreciate the feedback and will use this for any future purposes. We apologize for any inconvenience this may have caused you and hopefully you will allow us to better serve you in the future.

10/10 – Hervorragend

STEFAN

Aufenthalt von 1 Nacht im März 2023
Antwort von Christine am 18. März 2023
Thank you Stefan for your 10 out of 10 review. We are very happy to hear that you enjoyed your stay with us and look forward to hosting you again when your journey finds you back to Downtown Vancouver.

6/10 – Okay

Vivian

Zu teuer für das was man bekommt!
Antwort von Christine am 8. Jan. 2023
Thank you Vivian for taking the time to write a review. We are very sorry that you did not find value in your stay with us and hope to host you again on your return to Vancouver.

10/10 – Hervorragend

Stacey, Leduc County

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to all amenities and easy to get to by public transit from airport
Aufenthalt von 2 Nächten im Mai 2024

2/10 – Ungenügend

Kevin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We reported a noisy water line and filtration connection which occurred numerous times during the night. Each noise related incident woke us up. Given the time this occurred we wanted to report first thing in the AM since the expected action would be changing rooms. A major disruption.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Christine am 3. Mai 2024
Thank you Kevin for bringing this to our attention. We apologize for the inconvenience caused by the noisy water line and filtration connection during your stay. Your comfort is our top priority, and we regret that we were unable to address this issue promptly. We want to assure you that we have already applied a discount to your bill to compensate for the disruption. We will also investigate the matter further and take necessary steps to ensure that it does not happen again in the future. If you choose to stay with us again, please let us know if there's anything else we can do to make your next stay more comfortable.

6/10 – Okay

Jacob

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Neil, Kelowna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Christine am 3. Mai 2024
Thank you Neil for taking the time to review our hotel. We are thrilled to hear that our location was a highlight of your stay. We look forward to seeing you again soon!

6/10 – Okay

Guoyan

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room very small!
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 3. Mai 2024
Thank you Guoyan for taking the time to write a review. We apologize for any inconvenience caused by the size of the room. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences. If there's anything else we can assist you with, please don't hesitate to reach out.

6/10 – Okay

Sonya, Penticton

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Old property, great location, really small room and not great but did the job for one night. Was clean for being so old.
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 3. Mai 2024
Thank you Sonya for sharing your feedback with us. We're glad to hear that our hotel's location suited your needs for your stay. We apologize if the size of the room did not meet your expectations, but we're pleased to know that it served its purpose for the duration of your stay. Our team works hard to ensure that our rooms are kept clean and comfortable despite the age of the property. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. If there's anything specific you feel we could improve upon, please don't hesitate to let us know.

10/10 – Hervorragend

Sarah

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was easy to get to the location
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 3. Mai 2024
Thank you Sarah for taking the time to write a review. We're glad to hear that you found our location easy to access! If there's anything else we can do to enhance your experience in the future, please feel free to let us know. We appreciate your feedback!

8/10 – Gut

Rosario

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
La amabilidad del personal y su ubicación ideal
Aufenthalt von 4 Nächten im April 2024
Antwort von Christine am 2. Mai 2024
Thank you Rosario for highlighting the friendliness of our staff and our ideal location. We strive to provide excellent service and ensure our guests have a pleasant stay. We appreciate your feedback and hope to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 – Hervorragend

melanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 3. Mai 2024
Thank you Melanie for your 5 out of 5 review! We hope to see you again soon.

8/10 – Gut

Raul

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
El hotel ya es un poco viejo, no tiene estacionamiento y el desayuno es muy basico solo pan y leche.
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 2. Mai 2024
Thank you Raul for sharing your feedback. We apologize for any inconvenience you experienced regarding the age of the hotel, lack of parking, and the basic breakfast offerings. We appreciate your input and will take it into consideration as we strive to improve our services. If there's anything else we can do to enhance your experience, please let us know.

8/10 – Gut

Daniel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
While it’s clearly an older building they do their best to modernize it. While id be unlike to return for an extended stay, for a weekend stay it fits the bill perfectly.
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 2. Mai 2024
Thank you Daniel for your feedback! We're glad to hear that our efforts to modernize the building were noticeable during your stay. We understand that for longer stays, certain aspects may not be ideal, but we're pleased that you found our hotel suitable for your weekend trip. If you ever decide to visit again, we'd love to welcome you back! If there's anything specific you think we could improve upon, please don't hesitate to let us know.

10/10 – Hervorragend

Ronald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très facile quand on prends une croisière la distance se marche à pied
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 2. Mai 2024
Thank you Ronald for taking the time to write a review. We're glad to hear that our location was convenient for your cruise. Walking distance to the cruise terminal is definitely a plus for many of our guests. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We hope to see you again soon!

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient place to stay if you are embarking a ship
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Michael for sharing your experience. We're pleased to hear that you found our hotel convenient, especially for guests embarking on a cruise. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back in the future!

6/10 – Okay

Luigi

Aufenthalt von 7 Nächten im April 2024
Antwort von Christine am 2. Mai 2024
Thank you Luigi for sharing your rating. We value your feedback and would like to understand how we can improve to better meet your expectations. If there are any specific areas you feel we can work on, please let us know. Your input helps us strive for excellence in serving our guests.

10/10 – Hervorragend

Jose, Cary

Gut: Sauberkeit und Personal & Service
Friendly staff, room service was great
Aufenthalt von 6 Nächten im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Jose for taking the time to write a review. We're thrilled to hear that you had a positive experience with our staff and room service! Providing excellent service is a top priority for us, and we're glad to hear that we met your expectations. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 – Hervorragend

Mohit

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Most tourist attractions are in walking distance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Mohit for taking the time to write a review. We're delighted to hear that you found our hotel to be conveniently located near many tourist attractions. Exploring the city on foot can be a wonderful way to experience everything it has to offer. If there's anything else we can assist you with during your stay, please feel free to reach out. We're here to ensure you have a comfortable and enjoyable experience with us.

2/10 – Ungenügend

Jeff

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Place was very dirty. No fan in bathroom and barely room to move around.
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Jeff for taking the time to write a review. We apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is our top priority, and we regret that we fell short of your expectations in this regard. Your feedback is valuable to us, and we will address these concerns to ensure improvements are made. Additionally, we appreciate your feedback regarding the bathroom fan and room space. We will take this into consideration as we strive to enhance our guests' experiences. If you choose to stay with us again, we will do our utmost to provide you with a more satisfactory experience. Thank you for bringing these matters to our attention.

4/10 – Schlecht

Billy

Verbesserungswürdig: Zustand der Unterkunft
Inconvenient to check in/parking on the street while checking in is sketchy Having to pay $25 to park your car 2 blocks away sucks Very old building
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Billy for taking the time to write a review. We apologize for the inconvenience you experienced during check-in and the parking situation. Your feedback regarding these issues is important to us, and we will take it into consideration as we work to improve our services. We understand that parking arrangements and the condition of the building are significant factors in our guests' experiences, and we will strive to address these concerns. Thank you for bringing these matters to our attention.

8/10 – Gut

Harshkumar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent Customer Service. Location was amazing near to everything also price was great. Only negative thing was size of rooms
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Harshkumar for your review. We're thrilled to hear that you enjoyed our excellent customer service and found our location convenient. Thank you for your feedback regarding the size of the rooms; we'll take this into consideration as we aim to improve our guests' experiences. We appreciate your patronage and hope to welcome you back for another stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 – Gut

REEMA

Mit dem Partner gereist
Good coffee and pastries
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Reema for taking the time to write a review. We're delighted to hear that you enjoyed our coffee and pastries! Thank you for sharing your positive experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!

6/10 – Okay

Kerri

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Breakfast sucked. It was very basic and minimal. No fruit. Only protein was cold hardboiled eggs Parking inconvenient as nowhere to offload luggage during certain times of day. Staff was incredible .....pleasant and helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Kerri for taking the time to write a review. We're sorry to hear that you were disappointed with the breakfast offerings during your stay. Your feedback is valuable to us, and we'll take it into consideration as we work to improve our breakfast options for our guests. Additionally, we apologize for any inconvenience you experienced with parking and offloading luggage. We're glad to hear that our staff provided incredible service and were pleasant and helpful throughout your stay. If there's anything else we can do to enhance your experience in the future, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back again.

2/10 – Ungenügend

Nicole

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Unfortunately, we had a terrible experience with parking and check in at the hotel. The parkade they provide is unsafe for vehicles. 4 vehicles (including ours) got a window smashed and we almost got a parking ticket and some almost got towed when we parking in the front of the hotel when checking in. 900 Cordova is not a safe parkade to leave your vehicles. I hate to leave a bad review but people must be aware of this situation
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Nicole for taking the time to write a review. We're deeply sorry to hear about your negative experience with parking and check-in at our hotel. Your safety and comfort are our top priorities, and we sincerely apologize for any inconvenience or distress caused by the situation in the parkade. We take your feedback seriously and will investigate the issues with Easypark to ensure the safety of our guests' vehicles. Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to address these concerns. If there's anything else we can assist you with, please don't hesitate to reach out.

2/10 – Ungenügend

Natalie

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dated and falling apart. Time to knock it down Free breakfast was ok. Location is great
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Natalie for taking the time to write a review. We're sorry to hear that you found our property dated and in need of repair. Your feedback is important to us, and we'll take it into consideration as we strive to improve our facilities. We're glad to hear that you found our location great and that you enjoyed the complimentary breakfast. We appreciate your feedback and hope to have the opportunity to better meet your expectations in the future. Thank you for staying with us.

10/10 – Hervorragend

Caitlyn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super friendly staff ! And very acomodating
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 28. Apr. 2024
Thank you Caitlyn for taking the time to write a review. We're thrilled to hear that you found our staff to be super friendly and accommodating! Providing excellent service is always our top priority, and we're glad to know that we met your expectations. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

6/10 – Okay

Sehaj Binner

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Night staff is very rude
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 21. Apr. 2024
Thank you Sehaj Binner for taking the time to write a review. We're deeply sorry to hear about your experience with our night staff. Providing friendly and courteous service is a top priority for us, and we apologize for any behavior that fell short of this standard. Your feedback is valuable, and we will address this issue internally to ensure it doesn't happen again. If there's anything specific you'd like to share or if there's anything we can do to make it right, please don't hesitate to reach out. We appreciate your honesty and hope to have the opportunity to improve your impression of our hotel in the future.

6/10 – Okay

Sophia

Geschäftlich gereist, Mit der Familie gereist
Double room was very small. Bathroom fan extremely noisy. Room had poor lighting.
Aufenthalt von 4 Nächten im April 2024
Antwort von Christine am 21. Apr. 2024
Thank you Sophia for taking the time to write a review. We're sorry to hear about the issues you encountered during your stay. Your feedback is important to us, and we appreciate you bringing these matters to our attention. We'll address the concerns regarding room size, bathroom fan noise, and lighting to ensure a more comfortable experience for our guests in the future. If you decide to stay with us again, please don't hesitate to reach out if there's anything we can do to make your stay more enjoyable. Thank you for sharing your feedback.

4/10 – Schlecht

Marissa

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 21. Apr. 2024
Thank you Marissa for taking the time to write a review. We're sorry to hear that your experience fell short of expectations. If you have any specific feedback or concerns you'd like to share with us, please don't hesitate to reach out. We value your input and would like to address any issues to improve our services.

10/10 – Hervorragend

Arjun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 21. Apr. 2024
Thank you Arjun for your top rating! We're thrilled to hear that you had such a positive experience with us. If there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back again soon!

8/10 – Gut

Tafheem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location
Aufenthalt von 3 Nächten im April 2024
Antwort von Christine am 21. Apr. 2024
Thank you Tafheem for taking the time to write a review. We're glad to hear that you enjoyed our excellent location! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Hervorragend

Juan, Los Angeles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff was awesome! Friendly and helpful.
Aufenthalt von 4 Nächten im März 2024
Antwort von Christine am 21. Apr. 2024
Thank you Juan for your review! We're thrilled to hear that you had a positive experience with our staff! Providing friendly and helpful service is a top priority for us, and we're delighted that our team made your stay enjoyable. If you have any other feedback or if there's anything else we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 – Hervorragend

Aren, Toronto

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Everything was great. Consider adding more variety to breakfast menu.
Aufenthalt von 2 Nächten im April 2024
Antwort von Christine am 18. Apr. 2024
Thank you Aren for your feedback! We're glad to hear that you had a great stay. We appreciate your suggestion regarding the breakfast menu and will take it into consideration as we strive to improve our offerings. We hope to welcome you back for another enjoyable stay in the future!

8/10 – Gut

Cristina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. Hotel was very clean, in room and common areas. Staff was friendly and helpful. Building is older, there was some noise from the surrounding streets.
Aufenthalt von 3 Nächten im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Cristina for your review! We're pleased to hear that you enjoyed our great location and found the hotel clean both in your room and common areas. We're also glad that our friendly and helpful staff made a positive impression during your stay.We understand that being in an older building may lead to some noise from the surrounding streets, and we appreciate your understanding. We strive to ensure our guests have a comfortable stay and will take your feedback into account as we work on improving our property.We hope to have the pleasure of welcoming you back for another stay in the future!

2/10 – Ungenügend

Gulden

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not appreciated.
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Gulden for your feedback. We're sorry to hear that your experience did not meet your expectations. Please feel free to share more details about what was not appreciated so that we can address any concerns and work towards improving our services. We hope you give us another opportunity to make your next stay more enjoyable.

10/10 – Hervorragend

Abdullah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Here is pretty good
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Abdullah for your feedback! We're glad to hear that you found your experience here to be good. If you have any specific aspects of your stay that you'd like to share, we'd love to hear more about what you enjoyed or what we could improve. We hope to welcome you back in the future!

2/10 – Ungenügend

Trevor

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Old dirty not maintained need renovation
Aufenthalt von 3 Nächten im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Trevor for sharing your feedback. We are sorry to hear that you were not satisfied with the condition of our hotel. We understand that our facilities may need updates, and we appreciate your comments. We are continuously working to improve and will take your feedback into account. Thank you for bringing this to our attention.

8/10 – Gut

Amy

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Amy for your 4 out of 5 review. We hope to see you again soon!

10/10 – Hervorragend

Sarbrajinder

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 14. Apr. 2024
Thank you for your review! We're pleased to see that you had a positive experience overall. If there's anything we can do to improve our services and facilities for your next stay, please don't hesitate to let us know. We look forward to welcoming you back!

8/10 – Gut

Stanley

Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 4. Mai 2024
Thank you Stanley for your rating. We hope to see you again soon.

4/10 – Schlecht

jeff

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property in rough shape, was over priced. The location was good
Aufenthalt von 5 Nächten im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Jeff for your feedback. We're glad you found the location convenient. However, we regret to hear that you found the property in rough shape and overpriced. We take guest feedback seriously and strive to improve our facilities and services. Your comments will be shared with our management team for further review. Thank you for sharing your thoughts with us.

10/10 – Hervorragend

Jagdeep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
it was good
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 14. Apr. 2024
Thank you Jagdeepfor your feedback! We're glad to hear that you had a good experience. If you have any specific comments or suggestions for us, please feel free to let us know. We appreciate your stay and hope to welcome you back again!

6/10 – Okay

Sheryl

Aufenthalt von 3 Nächten im April 2024
Antwort von Christine am 3. Mai 2024
Thank you Sheryl for taking the time to rate our hotel. We hope to welcome you back soon.

4/10 – Schlecht

Shauna

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Staff was fantastic, they knew the hotel was old and had issues. But for the room size, the sketchy elevator and the crappy breakfast it’s stupid expensive. Not worth $200 a night
Aufenthalt von 3 Nächten im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Shauna for taking the time to share your feedback. We're glad you found our staff to be fantastic and understanding. However, we're sorry to hear that you were disappointed with the room size, elevator, and breakfast. We strive to offer competitive prices and value for our guests, so we'll take your comments into consideration as we work to improve our services and facilities. If you choose to stay with us again, please let us know how we can make your experience more enjoyable. Thank you for your review.

6/10 – Okay

Akash

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 14. Apr. 2024
Thank you for your review! We're pleased to see that you had a positive experience overall. If there's anything we can do to improve our services and facilities for your next stay, please don't hesitate to let us know. We look forward to welcoming you back!

8/10 – Gut

Fan

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Fan for your rating! We're pleased to hear you had a positive experience with us. If there’s anything we could have done to improve your stay or if you have any specific feedback, please don't hesitate to let us know. We hope to welcome you back in the future!

10/10 – Hervorragend

simran

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
everything was good.
Aufenthalt von 4 Nächten im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Simran for your positive feedback! We're glad to hear you had a good experience during your stay. If you need anything else, please don't hesitate to let us know. We hope to welcome you back again soon!

4/10 – Schlecht

MARY ANN

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Location is awesome. However, the clogged tub, housekeeping not replacing used towels (even if we wanted the room cleaned), and thin walls that made it hard to rest and sleep (we literally could hear people talking from the other room) outweighed the location of this old hotel. They need to renovate. Manager should make sure the housekeepers are being efficient and clogged tubs are being fixed.
Aufenthalt von 4 Nächten im April 2024
Antwort von Christine am 13. Apr. 2024
Thank you Mary Ann for your feedback. We're glad to hear you enjoyed our convenient location, but we sincerely apologize for the issues you experienced during your stay. It's disappointing to hear about the clogged tub, thin walls, and issues with housekeeping not replacing used towels as you requested.Your concerns will be shared with our management team and housekeeping staff to ensure these issues are addressed promptly. We strive to provide all our guests with a comfortable and restful stay, and your experience did not meet our usual standards.We appreciate your feedback and hope you might consider giving us another chance in the future. If you decide to stay with us again, please let us know how we can make your experience more enjoyable. Thank you for choosing our hotel.