Before we even left home, we were appreciative of your agency. Lydia in particular could not have been more helpful, patiently answering a multitude of questions and alleviating our concerns. Her suggestion to stay at Bella Varenna was excellent and staying there was the highlight of our trip. Although we had a minute of concern when upon arrival pwe could not get into our apartment, an evening call to your agency was promptly answered and then a return call was received with the information of the location of the second key.
Bella Varenna was very clean and lovely. The views of the lake and mountains from the balcony and windows are incredibly beautiful! Your VRBO pictures of the apartment and views do not do it justice! There was a living room and TV we did not even know existed before we arrived. The view of the little park and promenade below could also be shown, as this was so lovely. Danilo was very helpful and pleasant to work with in securing our WiFi stick. The information folder at the apartment was really helpful, perhaps you could also include info. about local restaurants and grocery stores or the grocery store in Menaggio, which Danilo told us about.
We enjoyed staying in the town of Verenna, especially loved the promenade and the beautiful old church. We bought a six day ferry pass, which made taking the ferry really quick and easy. Villa Charlotta was our favorite garden and Bellagio the best town for shopping. Bar Nilus was our favorite place to have dinner in Varenna and Bar La Cumbusca next to the apartment a great place for morning cappucchino or breakfast. We took the Bernina Express into the Alps, which was a fantastic train trip! After a week in Prague and then another week in Venice, spending our last week of vacation on Lake Como was perfect......relaxing, a slower pace, and so very beautiful!
Thank you for all your help making our stay so special! We will definitely recommend your agency and properties to others. Again, a very special thank you to Lydia, who is a real asset to your agency.