2/10 – Ungenügend
Cristen L.
20. Juni 2024
Verbesserungswürdig: Sauberkeit
Terrible experience!
This was overall our worst experience traveling. Our check in was at 3:00. We arrived on time. No one showed up to let us in until after 4:15. We sat on the neighbors steps for over an hour with our luggage in the heat! Once in the space it was quite charming. However, there was mold/mildew in the showers and they were quite small. Since we were traveling with teens we wanted to have two full bathrooms. The bathroom on the main floor did not have hot water. We followed the instructions to turn on the boiler (in my opinion we should never have had to go in to a basement boiler room to try to figure this out) and it never worked. So the entire time after many calls, texts and emails to fix or help we had one bathroom to share. We paid extra to have the convenience of two and could not use it!!!! There was a lack of communication and common decency. I am still waiting on a response. The silver lining was the bed/linens in the main bedroom were comfortable. DO NOT STAY HERE OR USE THIS COMPANY.
Cristen L.
Aufenthalt von 2 Nächten im Juni 2024