8/10 â Gut
Erica H.
24. Sept. 2024
Gut: Sauberkeit
Electrical malfunctions in beautiful home
A group of 8 Americans traveling to Normandy to explore, practice speaking French and enrich ourselves in the history of WW2.
The house was beautiful and spacious. We enjoyed cooking meals together. We took several day trips, including Honfleur, Mont Saint-Michel and a tour of D-Day beaches and WW2 cemeteries, et al. The view from the house was gorgeous and the sounds of the water were hypnotizing.
We did have concerns with communication before we arrived. I had difficulty with someone responding to me from this location via VRBO, even after I booked. Email was better but not prompt.
Upon checkin we were advised that 1 of the 2 hot water heaters was broken. Water leaked all over the laundry room the entirety of our stay. I would need to mop it up several times a day. Water remained pooled in the floor for 7 days.
At the end of our stay, appliances, blinds, outlets and a toilet were not working. I communicated this to the the owners. It appeared to me there was a connection to the hot water heater. The response I received insinuated my group and I did something in the house to trigger the electrical problem.
Upon checkout, the house keeper and her husband came by to collect the keys and inspect the house. Her husband was able to fix the electrical problem. They were kind and reassuring.
We enjoyed the house while it was working. We were disappointed by the communication and appliance malfunctions and lack of consideration from the owners.
Erica H.
Aufenthalt von 6 NĂ€chten im September 2024