6/10 – Okay
diane
9. März 2026
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
All employees were great- but….when I checked in and got settled in my room, I quickly realized I had no running water! No sink, no toilet no bathtub water. I tried to call the front desk but the phone did not work. I went to the front desk and they said it would be about 30 minutes. I had a meeting and was gone about 2 hours, when I got back to my room, still no water! Took about another 20 minutes or so. Water finally comes back on but my toilet wouldn’t flush…I walk down to the front desk as the phone did not work, they said they’ll sent someone up asap. About an hour later maintenance fixed the toilet. The next morning I found out the small coffee maker in the room did not work. Walked down to the free breakfast and grabbed a bagel and coffee.
When I left the hotel for the day about an hour later, I requested my garbage get emptied and for more towels. I used most of the towels to cover the couch and chair, both were stained and pretty gross. When I returned that evening, garbage had not been changed and no new towels! The next morning I bagged up the garbage and left it outside my room. I did get a few more (3) towels when I walked down to get coffee. The bed was comfortable, the free coffee was good and the staff were all very nice.
diane
Aufenthalt von 4 Nächten im März 2026
