4/10 – Schlecht
Michelle
Mit dem Partner gereist
26. Juli 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We love the beach. But this hotel was recently taken over by Sparks by Hilton and under new ownership. The employees or owners park their personal vehicles in the very small drop off driveway in front of the hotel causing back ups during check in . I booked a king size bed and was told it was overbooked . I was put in a room with 2 queens (not a huge deal) , but no compensation. The first night we had found a extremely large brown cockroach (the size of 2 quarters)on the bathroom floor. Went to the front desk and was told maintenance and housekeeping would be up to my room to clean and that didn't happen. The newly renovated bathroom had paint splatter on the toilet and the shower leaked all over the floor. The pool area is unkept and not secure. Anyone walking the boardwalk could walk into the pool area and utilize at their leisure. We personally watched a homeless guy walk in the pool area and jump in with all his clothes on. The bartender had to ask him to leave. The staff at the resort were very friendly. But this place needs to be shut down for renovations.
Michelle
Aufenthalt von 4 Nächten im Juli 2025
